Library Officer, Collections Services

Townsville, Australia
10 Apr 2018
End of advertisement period
23 Apr 2018
Contract Type
Full Time

Position Overview

The Library Officer, Collections Services is responsible for the acquisition of print and electronic information resources for the Library’s collections, and contributes to the development, management and assessment of library collections to support the teaching, learning and research programs of the University. The incumbent coordinates the sourcing, ordering, receipt and payment of library information resources, liaises with academic staff and suppliers,and manages the workflows and systems for library acquisitions for the library’s monograph print and online information resources. 

Division of Academic and Student Life

The Division of Academic and Student Life is responsible for the overall strategy in relation to learning and teaching, academic quality, student services, careers and counselling, equity and library and information services at JCU. The Division plays a critical role in working with and across the Colleges and Divisions at JCU and also works in collaboration with the Office of the Senior Deputy-Vice Chancellor in driving and meeting the University’s objectives and Strategic Intent. The Division of Academic and Student Life oversees a large component of the student experience within James Cook University.

Library and Information Services Directorate

The Library and Information Services Directorate provides innovative, high quality, client-focused library services including research skills, digital literacies and use of technologies; information resources, scholarly and cultural collections; and learning facilities that contribute to and enhance the University’s learning, teaching, and research priorities. The Directorate has a library and information commons at the Townsville and Cairns campuses and delivers a wide range of online resources and services to all campus and study locations and to clients both on and off-campus.

Organisational Charts

James Cook University

Division of Academic and Student Life

Library and Information Services Directorate

Principal Accountabilities

  1. Coordinate acquisitions processes for library information resources in all formats including reviewing new requests from clients, bibliographic verification, ordering, receiving and invoice payment according to established business practices and library collection guidelines.
  2. Liaise with clients and library suppliers to provide efficient delivery of library information resources, resolve issues with supply, and ensure invoices are processed accurately and in accordance with University financial practices.
  3. Contribute to the collection and analysis of statistical data to undertake assessments of print and electronic collections to support current teaching and research programs.
  4. Contribute to the discovery and accessibility of online information resources, respond to user queries, and resolve problems with access to online resources. Refer complex licence and access issues for expert advice as appropriate.
  5. Provide functional management of the acquisitionsmodules in the library systems including training staff on procedures andsystems to ensure efficient workflows and appropriate knowledge and skills for the duties to be performed. Prepare and maintain procedures to ensure efficient operations and continuous improvement.
  6. Liaise with the Graduate Research School and Colleges to ensure compliance with the University’s higher degree thesis deposit guidelines and for the issuing of ISBNs for University publications and compliance with the National and State legal deposit requirements.
  7. Contribute to the functional operation of library systems to provide access, discovery and management of library collections e.g. integrated library management system, and contribute to the implementation and testing of these systems.
  8. Contribute to the continuous improvement and effective functioning of the Information Resources team and LIS Directorate. Participate in planning, development of procedures, undertake projects, and maintain statistics and records to support decision making processes.
  9. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  10. Demonstrate a commitment to the University values.
  11. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:

Professional and Technical

Level 1

Level 2

Level 3

Level 4

Level 5

Level 6

Level 7

Level 8

Level 9

Level 10

Generic Accountabilities 

There are generic responsibilities that apply to all James Cook University staff. 

  1. The Library Officer, Collections Services is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Library Officer, Collections Services is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
  3. The Library Officer, Collections Services is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct. 

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. Degree qualification in any discipline; or a diploma in library and information science with at least 2 years relevant work experience or an equivalent combination of experience and/or education and/or training.
  2. Sound knowledge of library acquisitions practices and experience in working with information resources modules of library management systems.
  3. Demonstrated well developed level of written, oral and interpersonal communication skills to build and maintain effective working relationships in a collegial environment, and deliver quality, responsive client centred services.
  4. Demonstrated effective organisational and time management skills with the ability to manage own workflow and prioritise workloads to achieve team goals.
  5. Demonstrated analytical and problem-solving skills, with the ability to work with a high level of accuracy and attention to detail.
  6. Demonstrated proficiency with data collection, analysis, and reporting tools, including use of standard Microsoft Office software.


  1. Knowledge of copyright requirements in an academic library environment and the standard terms of licence agreements relating to library information resources.