Custodial Services Program Coordinator

Colorado State University
Fort Collins, Colorado, United States
08 Apr 2018
End of advertisement period
06 May 2018
Contract Type
Full Time

Description of Work Unit

The Custodial Services section of Facilities Management provides custodial services necessary to ensure clean, safe, sanitary, well maintained buildings to meet University customer needs and to protect the assets of CSU which further enhance the University’s ability to achieve its objectives in instruction, research and public service.

  • We are good stewards
  • We are caring
  • We are collaborative
  • We are progressive
  • We are experts

Position Summary

This position exists to provide high level technical guidance and programmatic support for custodial services operations by developing, coordinating and implementing a robust employee on-boarding and custodial operations training programs, quality assurance programs, Indoor Air Quality response and remediation program and athletic and special event support programs. Additionally it serves to coordinate special projects between individual campus entities and the Custodial Services section and / or private contractors.

Minimum Qualifications

To be considered for this position, candidates must have:

  • Four full-time years (48 months) of Custodial Operations experience.



Preferred Qualifications

Highly sought applicants will have many of the following:

  • Comprehensive knowledge of custodial services operations in an institutional or commercial setting
  • Knowledge of commercial custodial tasks, methods and equipment
  • Significant experience in training custodial service employees how to perform custodial services tasks and operate custodial equipment
  • Experience interacting and negotiating with custodial services clients
  • In-depth knowledge of best practices in custodial and flood restoration services
  • Demonstrated experience and abilities working collaboratively within a team atmosphere
  • Experience or abilities with on-boarding of new employees
  • Interest in development through personal and organizational training opportunities
  • Demonstrated abilities in Microsoft Excel, Word, and Power Point
  • Ability in or willing to develop skills in leading group conversations on training topics

Our department maintains focus and emphasis on the following values, and fill positions with employees who share these values:

  • Compassion – we show genuine care and concern for others
  • Empowerment – taking ownership of decisions and actions; we follow through by doing what we say we are going to do
  • Integrity – we are honest, others trust us with confidential or sensitive information, and we are accountable
  • Leadership – we lead by example, understand how to motivate others, turn failures into successes, and seek opportunities to grow
  • Communication – we communicate clear and concise information in a professional and honest manner through strong interpersonal relationships, verbal communication, and written composition and related tools

Essential Job Duties

Job Duty Category Custodial Services Task and Equipment Training Duty/Responsibility

Assess, develop, coordinate, schedule and implement a robust, comprehensive and ongoing custodial services task and equipment training program to support efficient and effective delivery of custodial services to the campus community. This includes but is not limited to assessing current building cleanliness conditions against existing standards utilizing an online digital application and utilizing that information to identify and prioritize equipment and / or custodial task training needs; digitally track and report completed training;

Percentage Of Time 45 Job Duty Category Athletic and Special Events Support Coordination Duty/Responsibility

Coordinate Custodial Services and Integrated Solid Waste support for athletic and special events including but not limited to tracking, compiling and reporting chargeable services, scheduling and coordinating Larimer County Alternative Sentencing program staffing, training custodial staff for event support duties and acting as liaison between clients and Building Services Group staff.

Percentage Of Time 30 Job Duty Category Special Projects Coordination Duty/Responsibility

Field special project requests such as carpet and window cleaning from building occupants and departments across campus and manage projects to completion by coordinating a project schedule between the requester and contractors or Custodial Services staff. This may involve submitting cost quotes and tracking work order authorizations, invoicing and payments for chargeable services.

Percentage Of Time 15 Job Duty Category Indoor Air Quality Management and Flood Response and Remediation Duty/Responsibility

Participate regularly in Indoor Air Quality Management Group meetings to monitor and mitigate potential indoor air quality issues. Coordinate response and remediation of building flooding incidents and manage to completion including Trades Maintenance work.

Percentage Of Time 10

Special Instructions to Applicants


  • Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
  • The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.


  • If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
    • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
    • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
    • Positions requiring a degree or if using education as a substitution for work experience (eg: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.


  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
  • Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
    **Please see the Required Documents section of the posting.


  • The selection process for State Classified positions may include an exam(s), which requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
  • Pertinent updates to your Application status can be obtained by logging into your application account at


  • Please check the Help link online at for assistance on your application or for answers to Frequently Asked Questions.
  • All other inquiries should be directed to the Colorado State University Human Resources Office

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Executive Director of Human Resources and Equal Opportunity, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Employment and Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.