Organisation Cranfield University
School/Department International Partnerships and Student Recruitment
Based at Cranfield Campus, Cranfield, Bedfordshire
Hours of work Up to 22 hours per week, normally worked Monday to Friday (to be agreed)
Contract type Permanent
Salary £19,417 to £21,643 per annum (pro rata)
Apply by 24/04/2018
Cranfield is an exclusively postgraduate university that is a global leader for education and transformational research in technology and management.
The International Partnerships and Student Recruitment Department works with and supports the wider University in its goals to:
- Support and drive Student Recruitment
- Provide a first class Admissions Service
- Create and support International Partnerships
- Support the Schools generally in broader marketing activities
This is an exciting opportunity to join the embedded Admissions service located in our academic Schools. You will be the first point of contact for all course enquiries and applications, ensuring that enquiries are recorded and followed up using the university’s CRM (Customer Relationship Management) system. You will provide administrative support to one of the School admission teams, ensuring that applications and supporting documentation are distributed promptly to team members.
You will also provide advice to prospective students, helping them choose the course that best meets their needs as well as answering questions about studying at Cranfield. The role supports wider recruitment activities such as student ambassador telephone campaigns as well as sending out communications to prospective students to keep them updated about the university. You will support the wider work of the university at major events such as Open Days, Registration and Graduation ceremonies.
The role requires a keen attention to detail and you will need to be able to work quickly and accurately. There will be frequent contact with admission tutors, prospective students and sponsors, so you will have excellent customer service and interpersonal skills. Much of the work is computer based, so IT literacy, experience of using databases and the web are essential.
For an informal discussion, please contact Tracey Howard-Spink, Senior Admissions Officer (T); +44 (0)1234 752989 or (E); email@example.com