Financial Aid Counselor, Enrollment, Financial Assistance

Boston University
Boston, Massachusetts, United States
03 Apr 2018
End of advertisement period
01 May 2018
Contract Type
Full Time

Job Description

The Financial Aid counselor is an entry level position designed for someone with 1-2 years of professional experience in the financial aid field or a related field. This position will provide support and customer service to central aid office and graduate aid offices to help BU Financial Assistance achieve university goals for recruitment and retention. This position will perform loan certification and reconciliation for undergraduate and graduate student populations. This position will also represent the office to students and their families and assist with customer service inquiries over the phone and by e-mail related to the financial aid application process and other financial assistance and student loan related issues.

The ideal candidate will possess:

  • Strong analytical skills
  • Effective problem solving and communication skills
  • Ability to work well in a fast-paced and team orientated environment and be available for occasional weekend assignments

Required Skills

Bachelor's degree and one to three years of experience in a service and detail oriented position, strong analytical and organizational skills.

Boston University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location

BOSTON, Massachusetts, United States

Position Type