Head of People and Culture Services

Boroondara, Australia
31 Mar 2018
End of advertisement period
19 Apr 2018
Contract Type
Fixed Term
Full Time
  • Join our People & Culture team, based at the Hawthorn campus
  • Attractive salary package (including 17% superannuation), plus generous staff benefits
  • Full time, fixed term position until 2021 

About Swinburne 

Swinburne’s emphasis is on high quality, engaged teaching and research in science, technology, business, design and innovation – teaching and research that makes a difference in the lives of individuals and contributes to national economic and social objectives.  

About the job 

The People & Culture team is responsible for providing strategic advice and services to the whole University across the full range of human resource activities that adds value to the organisation and its people. Employee experience is at the heart of the People & Culture strategy and as the Head of People & Culture Services you will have key accountability for enhancing the employee experience at Swinburne. 

The role is responsible for creating an employee experience that provides the environment, processes and systems that support a great culture. The successful incumbent will require a strong outcome focused approach and will lead service driven teams to deliver outcomes in accordance with established service standards and processes. These teams will include People Assist, Payroll, Reporting and the Human Capital Management Project team.

Reporting to the Vice-President, People & Culture, the position is required to maintain effective professional relationships with both internal and external stakeholders, working collaboratively across functions to achieve set objectives. 

Skills, qualifications and experience 

To be successful in this role you will need to demonstrate the following:

  • Extensive experience in a senior management role in a large and complex organisation
  • Exceptional interpersonal skills and experienced in interacting effectively at a senior level with both internal and external stakeholders to develop relationships built on trust
  • Ability to manage ambiguity and changing direction of projects and strategies
  • Ability to effectively manage risk and compliance associated with payroll and superannuation
  • Demonstrated ability to make a significant contribution to the development of strategic policies and review of service delivery models
  • Excellent interpersonal, leadership, and management skills and high professional standards for customer service and work quality
  • Experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics

A full list of all selection criteria is available in the position description.  


As a Swinburne staff member you will have access to many benefits such as career development opportunities including 50% study reduction and staff and management development programs. You will receive up to 17% employer contributions (pension) and various discounts such as private health insurance. We also recognise the need to support the work/life balance and flexible needs of our staff. As such a range of flexible working arrangements including paid maternity/partner leave, onsite childcare, working from home and part time options are available.

To find out more about the extensive benefits offered to Swinburne employees please visit: 

The diverse culture within Swinburne is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in the university workforce increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

We are proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2017 and of key initiatives such as our Pride@Swinburne Strategic Action Plan and our Reconciliation Action Plan which are integral components of our 2025 vision to be a world class university creating social and economic impact through science, technology and innovation. 

How to Apply 

To start an application, click on 'apply' at the bottom of this page and submit a resume, cover letter and response to the Key Selection Criteria, as listed in the Position Description. 

Please do not email or send paper applications, all applications must be submitted online.

For further information about the position, please contact Manager, Recruitment & Promotions, Lea Scharenguivel, on +61 3 9214 4804 

Should you require further support for an interview due to special needs or consideration, please contact our Diversity Consultant, Dr. Walter Robles, on inclusion@swin.edu.au, or our Aboriginal and Torres Strait Islander Employment Officer, Sherrin Trautmann on strautmann@swin.edu.au. 

If you are experiencing technical difficulties with your application, please contact the Recruitment team on 03 9214 8600 (option 2). 

Applications close at 5pm, Thursday 19th April 2018