Recruitment and Retention Specialist

Colorado State University
Fort Collins, Colorado, United States
01 Apr 2018
End of advertisement period
29 Apr 2018
Contract Type
Full Time

Description of Work Unit

International Student and Scholar Services (ISSS) is one of three units within International Programs, and fosters the education and development of over 2000 international students, scholars and faculty from over 100 countries, to enable them to achieve their academic, professional and personal goals and objectives.  ISSS staff provide advice, counseling and advocacy on immigration, cultural, financial, academic and personal concerns and make appropriate referrals when necessary. Immigration services include immigration documentation and advising to nonimmigrant visa bearers at Colorado State University, as well as permanent residency processing for individuals in positions of permanent employment with the University.  ISSS also supports a campus environment conducive to international education and intercultural awareness via educational, social, and cross-cultural programs for students, faculty, staff and community. 

Colorado State University is a premier public research university established as the land-grant institution for the State of Colorado in 1870. CSU is committed to excellence, setting the standard for public research universities in education, research and outreach for the benefit of the citizens of Colorado, the United States, and the world.

Colorado State University is recognized in national rankings and is the school of choice for Colorado students, with a longstanding legacy of attracting the best and brightest nationally and internationally. The University has eight colleges and resident student enrollment is approximately 30,000. As a premier land-grant University for the 21st century, CSU is addressing and solving the great global challenges of our time.

Colorado State University is located in the city of Fort Collins, a dynamic community with a population of over 160,000. Situated 65 miles north of Denver at the western edge of the Great Plains and at the base of the foothills of the Rocky Mountains, Fort Collins is a gateway to world-class skiing, hiking, fishing, climbing, and biking, and has an average of 300 days of sunshine per year. Colorado has earned a worldwide reputation as an area that offers an unparalleled lifestyle, and Fort Collins represents the very best of Colorado.

Position Summary

This position is responsible for supporting the recruitment and retention of international students on the Colorado State University campus, serving on internal committees, and supporting a variety of office activities for International Student and Scholar Services. This is a full-time administrative professional position and reports to the Assistant Director of Sponsored Students. The position is not eligible for H-1B or Permanent Resident sponsorship.

Required Job Qualifications

  • Bachelor’s degree in liberal arts, education, business, science, public administration, international/intercultural studies, or a related field
  • One year professional work experience in the field of international education, student services, or admissions at the secondary or post-secondary level
  • Experience gathering, analyzing, and presenting data in a professional setting

Preferred Job Qualifications

  • Master’s degree
  • Experience with international student mobility or trends at the post-secondary level
  • Experience advising or working with outreach programs for international college students
  • Experience or training in intercultural relations/adjustment
  • Experience working with people from diverse cultures
  • Experience studying, working or living outside of the United States
  • Proficiency in one or more foreign languages
  • Strong verbal, interpersonal and written communication skills
  • Ability to work independently and as a team member

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category International Student Recruitment and Retention Duty/Responsibility

  • Within ISSS, serve as the key person responsible for international student recruitment and retention.
  • Initiate and lead recruitment efforts such as marketing programs for special student populations, monitoring of applications, reporting on trends, monitoring recruitment expenditures, contacts, etc.
  • Serve as a specialist for INTO students progressing to the University, international students from agents and other partners, sponsored students, and students in special programs such as the Visiting International Program (visiting non-degree students).
  • In conjunction with the Communications Manager, develop marketing materials and coordinate communications with international students.
  • Initiate and lead retention programs such as academic intervention programs, transition of transfer and pathways students to the University, receptions for student groups, visits of sponsoring agencies, as well as support other programs such as international student orientation.
  • Work with the campus community as well as national and international organizations to support the successful recruitment and retention of international students.
  • Travel on 2-3 international recruitments trips each year which include university and high school visits, as well as representing CSU at recruitment fairs.

Percentage Of Time 75% Job Duty Category Data Analysis and Management Duty/Responsibility

  • Responsible for international student enrollment data analysis and management to include international institutional university rankings.
  • Develop extensive enrollment reports on student populations.
  • Report on retention and graduation rates with recommendations on how to follow up with adequate support.
  • Track and analyze international student GPAs.
  • Create and distribute Arrival Survey and International Student Satisfaction Survey; analyze and report on the results and make recommendations for improvements.

Percentage Of Time 15% Job Duty Category Management of Agent Relationships Duty/Responsibility

  • Manage agent relationships to include identifying new agents, drafting contract agreements, promoting and marketing CSU, working with admissions on coding and tracking, application processing, and agent commissions.

Percentage Of Time 10%

Special Instructions to Applicants

Please upload a cover letter and resume which address the minimum and preferred qualifications. Be sure to include dates (month and year) for relevant experience, including international experience.

References will not be contacted without prior notification of candidates.

Search Contact Jaymee McDaniel,

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.