Enrollment Service Advisor, Enrollment

Recruiter
Boston University
Location
Boston, Massachusetts, United States
Posted
26 Mar 2018
End of advertisement period
23 Apr 2018
Ref
5724/C2618
Contract Type
Permanent
Hours
Full Time

Job Description

Provide direct customer service and counseling in person, on the telephone, and through email to students and other clients of the seven offices of Enrollment and Student Affairs. Use comprehensive knowledge of the policies and procedures of Admissions, Financial Assistance, the University Registrar, Student Employment, and the University Service Center to advise students and resolve client problems and concerns. Provide service that is personal, professional, and confidential to prospective and enrolled students, parents, families, alumni, University faculty and administrators, guidance counselors, and other internal and external groups. Process incoming daily work and handle special enrollment projects as needed.

Required Skills

Bachelor's degree, excellent organization and communication skills and one to three years of experience, preferably in a university or customer service setting.

Job Location BOSTON, Massachusetts, United States

Position Type Full-Time/Regular