Environmental Services Technician

Colorado State University
Fort Collins, Colorado, United States
25 Mar 2018
End of advertisement period
22 Apr 2018
Contract Type
Full Time

Description of Work Unit

The Lory Student Center exists to provide appropriate physical facilities and programs that deliver quality social, educational, recreational and cultural experiences to a diverse student, university, and community population. We are committed to student learning and personal development as primary goals of the student center. This position is responsible to provide a safe and clean learning environment for students, staff and university guests by responding to the daily cleaning needs of the facility with a focus on sustainability and customer service.

Position Summary

Provide a clean and safe learning and working environment for students, staff and university guests by responding to the daily cleaning needs of the Lory Student Center facilities with a focus on sustainability and customer service. This position provides supervision over others. The supervisor is responsible for a work unit including accountability for the use of equipment, space, and resources. Although positions follow established work processes, they have the authority to determine the procedures required to accomplish the work. Please note, this position will work the overnight shift of Monday – Friday, 5:00 p.m. – 1:30 a.m.

Minimum Qualifications

To be considered for this position, candidates must have:

  • Two (2) years of full-time experience providing custodial services for a commercial cleaning employer, of which must have included one (1) year of experience leading or formally supervising a team in the execution of job tasks.

Preferred Qualifications

The highly desired candidate will possess the following knowledge, skills, abilities, personal characteristics, and experience directly related and critical to this position:

  • Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
  • Ability to adapt to a changing environment and handle multiple priorities.
  • Strong supervisory, delegation and leadership skills in a high-volume environment to ensure the timely execution of tasks.
  • Excellent customer service skills and the ability to teach and lead peer Custodians.
  • Experience in commercial environments.
  • Working knowledge of Green Cleaning Practices.
  • Experience entering and retrieving data and information using computer software.
  • Experience with entering personal office spaces with an awareness and good work practices for privacy and discretion of residents and guests.
  • Excellent verbal communications skills and experience communicating with a variety of groups and levels of employees in an organization.
  • Demonstrated interpersonal skills and ability to hold others accountable while being patient and flexible.
  • Completed Safety Related training for (i.e. Blood Borne Pathogens, Personal Protective Equipment, CPR).

Essential Job Duties

Job Duty Category Custodial Services Duty/Responsibility

  • Direct and supervise the work of a crew of 3 Custodian I’s and one Lead Custodian (Custodian II), up to10 student employees.
  • Makes recommendations as to hiring, termination, transfers, discipline and promotion.
  • Writes annual performance plans, conducts mid-year and yearly evaluations for employees.
  • Orders custodial supplies, regulates and inventories them.
  • Establishes open communication with staff, support staff, and customers via individual contacts, meetings, training sessions, safety topics, etc.
  • Establishes implements and evaluates standards.
  • Enforce and comply with Operations Handbook, University Departmental Procedures and Policies.
  • Keeps Lory Student Center environments clean and safe using “green” practices: environmentally safe chemicals, water conservation, recycling, conserving energy by turning off lights, etc. Cleaning and/or disinfecting is performed for showers, toilets, walls, sinks, drains, vents, trash receptacles, ceilings, floors, mirrors, vanities, windows, appliances and furnishings.
  • Provides cleanup for blood borne pathogen situations not handled by EHS.
  • Clean hall and room carpet by vacuuming and shampooing. Clean hard surface floors by sweeping, mopping, buffing, stripping and refinishing. Remove gum.
  • Cleans around outside of building by picking up trash, sweeping, removing gum, washing sidewalks and snow/ice removal. May provide building opening and lock-up procedures.
  • Empty Trash and recycle containers.
  • Use Personal Protective Equipment and safety procedures for the above tasks.
  • Train, mentor and work with employees on above existing tasks.

Percentage Of Time 55 Job Duty Category Delegation, staff occupant support, communication Duty/Responsibility

  • Assist custodial staff with daily delivery of custodial services and provide event support and snow removal services both within the hours of the normal work schedule as well as after hours and on weekends when necessary. Work closely with shift leaders to hire student employees. Cleans around outside of building by picking up trash, wiping tables, sweeping, removing gum, and washing sidewalks.
  • Have appropriate social interactions with building occupants and guests and be aware of their personal space, using appropriate communication and providing programmatic support.
  • Plans for and provides seasonal “deep cleaning” and floor finishing service often requiring after hour work or on scheduled days off to finish project in a timely manner.
  • Review special reports retrieved from software systems.
  • Study data to determine what it means to use that information to adjust processes, methods and techniques.
  • Performing employee timekeeping and leave entry/approval functions. Enters and approves time and leave requests into designated software systems in a timely manner.

Percentage Of Time 35 Job Duty Category Training, meeting, time management, other Duty/Responsibility

  • Participate in various meetings with peers and management.
  • Attend all required/recommended training/classes/seminars provided by LSC to accomplish the above, which include ethics, safety, diversity, communications, BBP and any applicable training in providing the best customer service, etc. Develop professional and effective skills and communication to interact with all guests and building occupants.
    Schedule and attend weekly staff meeting. Attend committees and department-sponsored functions.
  • Communicate upcoming events, trainings, and job opportunities.
  • Train, mentor and work with employees on above existing tasks.
  • Establishes open communication with staff, support staff, and customers via individual contacts, meetings, training sessions, safety topics, etc.

Percentage Of Time 5 Job Duty Category Other Duties Duty/Responsibility

  • Unclogging drains, sinks and toilets.
  • Inspects and services Environmental Services equipment and machinery.
  • Report any maintenance needs.
  • Use Personal Protective Equipment and safety procedures for the above tasks.
  • Train, mentor and work with employees.

Percentage Of Time 5

Special Instructions to Applicants


  • Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
  • The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.


  • If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
    • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
    • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
    • Positions requiring a degree or if using education as a substitution for work experience (eg: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.


  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
  • Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
    **Please see the Required Documents section of the posting.


  • The selection process for State Classified positions may include an exam(s), which requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from humanresources@colostate.edu. In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
  • Pertinent updates to your Application status can be obtained by logging into your application account at https://jobs.colostate.edu


  • Please check the Help link online at https://jobs.colostate.edu/help/ for assistance on your application or for answers to Frequently Asked Questions.
  • All other inquiries should be directed to the Colorado State University Human Resources Office HR_Employment@mail.colostate.edu.

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.