Program Coordinator for Learning Programs

Colorado State University
Fort Collins, Colorado, United States
20 Mar 2018
End of advertisement period
17 Apr 2018
Contract Type
Full Time

Description of Work Unit

The Institute for Learning and Teaching (TILT) supports faculty, students, and staff in their efforts to enhance learning and teaching within the Colorado State University community. The Institute works to achieve its mission by providing direct support to faculty and students in several specific programmatic areas and by supporting collaboration across programs within the divisions of Academic Affairs, Student Affairs, and Enrollment and Access. Direct support for faculty, staff, and graduate student instructors is provided through programs that strengthen professional development in areas related to learning and teaching, scholarly inquiry into learning and teaching, course design and development, and the University’s instructional technology infrastructure. Direct support for students is provided through learning programs and communities; engagement in undergraduate research and artistry; preparation for graduate and professional schools; academic and co-curricular engagement with communities beyond the University; orientation, transitions, and retention; and effective use of learning technologies. TILT Learning Programs unit provides academic support and enrichment opportunities to Colorado State University students, including tutoring, study groups, learning assistants, academic coaching, workshops, and an opportunity to participate with a sophomore/junior nonresidential learning community and peer mentor programs. To learn more about The Institute for Learning and Teaching, visit

This position reports to the Director of Learning Programs/Academic Affairs.

Position Summary

The Program Coordinator for Learning Programs will work with the Director of Learning Programs to coordinate peer education and learning programs in the Institute for Learning and Teaching (TILT). The successful candidate will be familiar with the current state of knowledge regarding learning and teaching in higher education, have a strong understanding of undergraduate students and their academic and learning needs, be knowledgeable about peer academic programs and student development theories, possess strong communication skills, as well as strong administrative skills. The candidate will collaborate on the development and expansion of the campus-wide academic support trainings and workshops, managing work with campus partners including faculty, academic departments and colleges, and will participate in learning and teaching projects with various partners. Other key campus partners the Program Coordinator for Learning Programs will work closely with include CSU’s first-year Learning Communities, Student Diversity and Program Services, Community for Excellence, Student Athletics Support Services, and the Academic Advancement Center. The Program Coordinator for Learning Programs will join a team that works collaboratively to support the teaching and learning mission of the University and collaborate with Professional Development, Instructional Design and Course Development, and Academic Integrity Programs. The Program Coordinator for Learning Programs will also be involved with campus committees and support TILT initiatives. Must be eligible to work in the US by proposed start date. TILT will not provide VISA sponsorship for this position.

Required Job Qualifications

  1. Master’s degree in student affairs, higher education leadership, adult training, counseling, social work or other relevant fields.
  2. One year experience with academic peer education support programs, including tutoring, peer mentoring, supplemental instruction, advising, and/or academic skills workshops.
  3. Experience working with students at the postsecondary level, including supervision, coaching, and/or training of student staff.
  4. Demonstrated teaching, facilitation, training, or presentation skills to college students.
  5. Experience working with diverse and underrepresented student populations.
  6. Must be available to work occasional evenings and weekends.

Preferred Job Qualifications

  1. Ability to address challenges related to college student development theory.
  2. Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.
  3. Demonstrated ability to contribute substantively to a collaborative, team-based culture, both in TILT and with CSU partners.
  4. Ability to work effectively with college students, faculty, staff, and administrators.
  5. Ability to manage multiple projects, develop programs, and carry out related administrative responsibilities in support of unit and institutional priorities.

Diversity Statement

We are seeking candidates with the ability to advance the department’s commitment to diversity and inclusion through outreach with relevant programs and strategic planning of activities and events.

Essential Duties

Job Duty Category Program Development and Management Duty/Responsibility

  • Partner with faculty, academic departments and campus offices to provide academic peer education programs for undergraduate students. Examples of possible peer education program assignments by Director based on openings and experience level include study groups, tutors, peer-led teams, supplemental instruction, peer mentoring, undergraduate teaching assistants, or learning assistants.
  • Serve as primary supervisor for one or more Learning Programs student staff, and will be required to develop and implement recruitment plans, selection processes, hirings, and training curriculum of qualified undergraduate peer educators.
  • Develop and conduct feedback evaluation processes with student staff, determine peer educator schedules, coordinate payroll, market the program, maintain the learning programs website and database, and carry out program assessment.
  • Identify courses with high academic need based on university retention data and meet with faculty to collaborate on potential peer education strategies to supplement course support both in and outside of the classroom.
  • Research learning strategies to provide individual and group academic coaching sessions with students, faculty, and staff including identifying learning challenges, facilitating goal setting, providing resource referrals, and sharing transition support topics.
  • Research, develop, select and maintain academic skills resources for TILT websites.
  • Lead team project(s) serving Learning Programs unit and university retention efforts by creating a plan of action to complete the project, delegating tasks to team members, updating team at weekly meetings, involving campus partners where appropriate, and evaluating the project’s effectiveness.
  • Act as a positive representative of TILT and a positive role model for students.
  • Under supervision of director, manage program and salary budget allocations affiliated with peer education programs.
  • Directly adhere to the purchasing process and policies outlined by Procurement Services, including all associated paperwork.
  • Work closely with the Office of Undergraduate Research and Artistry, Professional Development, Academic Integrity, and Instructional Design and Course Development teams in TILT.

Percentage Of Time 50 Job Duty Category Training and Professional Development Duty/Responsibility

  • Research, create and facilitate academic success and study skill workshops, campus peer education orientations, and ongoing peer education staff training curriculum using active learning techniques based on the field of teaching and learning.
  • Work to develop multi-year training and orientation plans for Learning Programs student staff and campus-wide undergraduate student peer educators.
  • Facilitate the advancement of departmental student mentoring programs by collaborating with faculty and course instructional designers to support the transition of all students, with a focus on inclusion of underrepresented students, into their majors.
  • Stay current with science of learning research, the scholarship of teaching and learning, universal design principles, and other relevant areas.
  • Meet with faculty to inform and create course academic support strategies and interventions.
  • Serve as a liaison to connect faculty with Course Instructional Designers, Faculty Professional Development, and Academic Integrity Programs to incorporate best practices of learning and teaching.
  • Synthesize teaching and learning pedagogy research and share the best science of learning practices across campus for student, staff, and /faculty professional development workshops, seminars, and trainings.

Percentage Of Time 20 Job Duty Category Outreach and Partner Relationships Duty/Responsibility

  • Participate in campus-wide committees as appropriate and serve as an ambassador for TILT and Learning Programs at campus and community events.
  • Support the planning and implementation of U-Turn and other campus-wide academic retention initiatives.
  • Develop and implement outreach plans for CSU students, including historically underrepresented students.
  • Develop and maintain strong partnerships with the Academic Advancement Center, Student Athletic Support Services, Learning Communities, Student Diversity Programs and Services, Community for Excellence, Academic Departments, and other partner campus offices to provide a strong network of support for undergraduate students.
  • Create program reports and funding proposals supporting donor relations and grant funding opportunities with University Advancement.
  • Encourages students and peer educators to pursue undergraduate research opportunities and symposiums.
  • Supports marketing of TILT Learning Programs and assist in public relations and website activities.
  • Participate in relevant committees within TILT and with learning and teaching activities.

Percentage Of Time 20 Job Duty Category Program Assessment Duty/Responsibility

  • Develop survey instruments and focus group feedback to collect program data for evaluation of services, learning outcomes, retention, and academic performance.
  • Evaluate program data to produce synthesized reports on program effectiveness and retention impact to share with internal and external audiences.
  • Assure that program activities are timely, high-quality, and consistent with intended goals and philosophies of TILT and identified stakeholders including Institutional Research and Research and Analytics.

Percentage Of Time 10

Special Instructions to Applicants


  • Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
  • The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.


  • If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
    • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
    • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
    • Positions requiring a degree or if using education as a substitution for work experience (eg: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.


  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
  • Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
    **Please see the Required Documents section of the posting.


  • The selection process for State Classified positions may include an exam(s), which requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
  • Pertinent updates to your Application status can be obtained by logging into your application account at


  • Please check the Help link online at for assistance on your application or for answers to Frequently Asked Questions.
  • All other inquiries should be directed to the Colorado State University Human Resources Office

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires), Pre-employment Physical - Successfully complete the WorkSteps evaluation., Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare., Special Requirements/Other - Per CSU HDS food safety training policy, the incumbent must successfully pass the ServSafe certification exam within 6 months of hire date.

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Employment and Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.