Infrastructure Specialist, Networks
Computing And Information Services
Position Type: Technical And It
Grade 8 (£39,993 - £47,722)
This is a full time, permanent post.
Durham University is seeking a motivated and technically skilled individual to join our technical service delivery function within Computing and Information Services as an Infrastructure Specialist with responsibility for networks. As Durham University delivers against its ambitious strategy for 2017-2027 this is an exciting opportunity to meet the needs of the modern institution. The successful applicant will join a highly competent broader team delivering outstanding user facing services and internal administrative functions.
As a pivotal part of the operations team the role holder will be responsible for the management and development of managed service support contracts with the University’s network partner suppliers. The Infrastructure Specialist will be charged with ensuring the delivery of services both internal to other teams within the IT function and the broader University, including services consumed by both staff and students undertaking world class teaching, learning and research. The Infrastructure Specialist will be expected to support, development and maintenance our current services and develop new, more agile ways of working.
Day to day activities will include the coordination of the installation, configuration and upgrade of University network estate, including a number of complex projects to deliver a rolling programme of continual service improvement. , covering staff and students. The Infrastructure Specialist will work with subject matter experts across our academic departments and with colleagues who support our range of activities including High Performance and Research Computing and the requirements of advanced instructional pedagogies.
The Infrastructure Specialist will work at shoulder with colleagues in the Security and Architecture team to plan and design, then establish suitable partner relationships to ensure successful build, configuration and operation support of services. They will require a high degree of technical knowledge in relation to wired and wireless network and telephony environments to meet the existing and future business needs of the University. The role holder will ideally have a working knowledge of virtualisation, experience of customer service delivery, and the ability to convert complex research and business specifications into technical delivery.
For more information about this role, please contact:
Dr Cris Bloomfield
Interim Director of Operations firstname.lastname@example.org
Closes midday on: 19-Mar-2018