Veterinary Receptionist

Sydney, Australia
06 Mar 2018
End of advertisement period
19 Mar 2018
Academic Discipline
Life sciences, Veterinary Science
Contract Type
Fixed Term
Part Time

School of Veterinary Science

Faculty of Science

  • Opportunity to provide administrative support to staff of the University
  • Part time (0.83 FTE/ 35 hours per week) Fixed Term 12 months, Located at CamdenCampus
  • Remuneration package: $65K p.a. which includes leave loading and up to 17% super

About the opportunity 

Reporting to the Hospital Manager, the Veterinary Receptionist, will be responsible to provide general administrative functions including telephone enquiries, client enquiries and bookings, and message management, general administrative tasks. Additionally reception assists in the processing of client files, assists clients with admission and handles all payment processes. The role also assists the veterinarians.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Veterinary Receptionist who possesses:

  • Certificate IV in Veterinary Nursing or equivalent combination of relevant experience and training
  • Previous experience in a customer service role within a veterinary hospital
  • Excellent client communication and customer service skills including excellent telephone manner
  • Strong interpersonal skills and ability to work both independently and as part of a team
  • Demonstrated organisational skills and strong attention to detail
  • Ability to work in a busy environment and cope with emergency and stressful situations
  • Proficient use in a range of computer programs (e.g. MS Word or Excel) with proficient data entry and typing skills
  • Previous experience with banking and reconciliation procedures and medical records information systems
  • Willingness to work varying rostered shifts as required to support the UVTHC activities, including Saturdays

Please refer to the Candidate Information Pack for a detailed Position Description. To be considered, it is essential that you upload a resume and address the online selection criteria.

About us

The Faculty of Veterinary Science is a leading provider of Veterinary and Animal Science education, and a leader in scientific research. The Faculty operates two campuses, one in Sydney city and one in rural Camden. The faculty provides a range of undergraduate & postgraduate degree programs in veterinary & associated disciplines and is a leader in animal welfare and ethics and has implemented several research-led approaches to learning and teaching and used these to showcase student output of high quality.

The Teaching hospitals provide the clinical learning experience for undergraduate students and staff engaged in professional training programs. The hospitals are commercial centres and provide a range of veterinary services to the public.

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 6000 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change, which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.

For more information on the position and University, please view the candidate information pack available from the job’s listing on the University of Sydney careers website.

All applications must be submitted via the University of Sydney careers website.  Visit and search by the reference number 202/0218 to apply.

Closing date: 11:30pm 19 March 2018

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

If we think your skills are needed in other areas of the University, we will be sure to contact you about other opportunities.

© The University of Sydney

The University reserves the right not to proceed with any appointment.