Enrolment and Student Engagement Officer, Graduation

Gold Coast, Australia
06 Mar 2018
End of advertisement period
19 Mar 2018
Contract Type
Full Time

About the position

The Student Business Centre provides administrative support and advice to students and Faculty staff on a range of matters including enrolment, timetabling, examinations, international student compliance, graduation, FEE-HELP, US Loans, Scholarships and Overseas Student Health Cover (OSHC).

The Enrolment and Student Engagement Officer will work as part of a team to provide commencing and continuing students with timely and accurate information and organisation of enrolment processes in relation to their program of study around matters such as study packages, enrolment, advanced standing, scholarships, timetabling, withdrawals, examinations, progression and exclusions. Furthermore, this role will have a particular focus on organising and planning graduations which will involve managing and updating graduation reports, liaising with Faculties to identify and confirm eligible graduands and PhD candidates along with medal recipients, preparing the Graduation Ceremony Program, and liaising with the external provider regarding robing and ticketing allocations.

About the person:

The successful candidate will have a degree level qualification and at least three years’ relevant work experience. They are required to have an in-depth understanding of the legislative environment (HESA, ESOS, CRICOS), degree structures, study plans as well as the processes and procedures related to enrolment and progression of academic awards. Furthermore, experience in identifying and consulting with Faculties to determine the eligibility of students to graduate each semester and assisting with the professional and efficient organisation of graduation ceremonies will be highly regarded. Demonstrated attention to detail, an ability to work to strict timeframes and a strong customer service focus is essential for success in this role.

The position also requires expertise in the use of software for multiple databases including Technology One Student Management System (Student One) and Customer Relationship Management (CRM) system, along with a high proficiency in Microsoft Word and Excel.

Salary details:

Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of fitness centre, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site

Remuneration for the appointment will commence at $62,317.68 plus 17.5% superannuation

Further information:

Position related enquires can be directed to Ms Morelle Turner – Deputy Director Student and Academic Services and Head, Student Business Centre  (07) 5595 2024 or alternatively at mturner@bond.edu.au

Application and submission details:

For further details regarding this appointment please reference the position description and selection criteria

 Applications should include the following supporting documents:

  • A cover letter including the position title, where you saw this role being advertised and the position reference number #SAS1822
  • A curriculum vitae which includes the names and contact details of three referees;
  • A statement addressing each of the selection criteria as outlined in the position description.

Completed applications should be sent to:

Peta Dawson/Kayleigh Corlett


Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA)

Bond University is an equal opportunity employer.

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