Progress Coach

Coventry, West Midlands (GB)
02 Mar 2018
End of advertisement period
18 Mar 2018
Contract Type
Full Time

Progress Coach 
£30,778 - £33,896 per annum
Access to discretionary bonus scheme of up to 10%

Coventry University has seen huge global successes in recent years: Times Higher Education University of the Year 2015, The Good University Guides’ Modern University of the Year 2016, and now the 12th best University in The Guardian University Guide 2018. We have also achieved the top accolade in the Teaching Excellence Framework (TEF), published in June by the Higher Education Funding Council for England (HEFCE).

It doesn’t stop here. Coventry University is taking its next big step, this time into the digital world of online distance learning. Working with UK-based FutureLearn, which has over six million learners worldwide on its collaborative learning platform, the University is planning to launch its first Master’s programmes in early 2018. The roll out of 50 online degrees over the next five years will deliver world-leading programmes, accessible to thousands of new distance learners across the globe.

The creation of supporting infrastructure within a new, dynamic and innovative business will be pivotal in helping the University Group design, develop and support wholly online distance learning courses at both pace and scale, truly pushing the boundaries to establish a broad portfolio of degree courses with a distinct style and pedagogy. A challenge of equal transformation and reward for ambitious and determined professionals, this is both a sector and UK first; a thrilling time to join a start-up unlike any other; an opportunity to shape the future of Higher Education.

As a key member of the Coventry University Online Team, a recently established company and wholly-owned subsidiary of the University Group, the Progression Coach will be responsible for the support and coaching of Coventry University Online students ensuring successful completion of courses combined with an outstanding student experience.

The ability to prioritise will be essential as the post holder will carry a caseload of students and offer timetabled support to individuals or groups of students within time limited course structures, ensuring successful completion of modules leading to further progression. You will have the ability to use data and engagement statistics to devise individual or group training needs analysis and effective implementation. You will be responsible for leading the development, implementation, monitoring and evaluation of individual progression and populate risk assessments and mentoring programmes for identified students. Working closely with the Tutor Services Manager, Personal Tutors and Faculty staff, the Progression Coach will be required to produce high level, detailed reports on the progress of students and interventions put in place to overcome barriers.

Coventry University Online believes in creating opportunities for students of all backgrounds and a desire to encourage, develop and assist in success is essential. This is a unique and excellent opportunity to work in an organisation that enhances individual learning, raises aspirations and helps to remove barriers which stand in the way of people achieving their potential.

This post is a thrilling opportunity to be at the forefront of a developing service, dedicated to delivering an industry-leading customer service and student experience across all Coventry University online courses. The Progression Coach will have an eye for data, being able to identify when and where 

If this sounds like you, we would like to hear from you. For further information or to apply for this post, please send a copy of your CV and a covering letter outlining your candidacy to

Closing date: 18 March 2018

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