Facilities Emergency Control Desk Supervisor

Boston University
Boston, Massachusetts, United States
01 Mar 2018
End of advertisement period
29 Mar 2018
Contract Type
Fixed Term
Part Time

Facilities Emergency Control Desk Supervisor

Tracking Code 5629/C0118

Job Description

Supervise, coordinate and maintain campus buildings relative to maintenance and custodial emergencies. Receive and handle incoming telephone calls for emergency service such as lock-outs, electrical, heating/cooling, elevator and plumbing issues from students, faculty and staff. Dispatch the appropriate trades or custodial staff to correct the situation. Create work orders for emergency service requests in our computerized system.


High School education.

Typing and computer skills, also knowledge of custodial and trades is beneficial.

Previous police or similar dispatch work experience with strong customer service skills are extremely helpful. Able to multi-task and remain calm under sometimes stressful situations.


Our Emergency Service Call Center operates 24 hours a day, 7 days a week, 365 days a year. After appropriate training, the qualified candidate will be expected to work 8 hour shifts, between one and four shifts per week, mostly evening and weekends, as need dictates.

This is a part-time hourly paid position. so you will not be eligible for benefits.

Job Location Boston, Massachusetts, United States Position Type Part-Time