Psychology Programme Administrator

London (GB)
08 Feb 2018
End of advertisement period
26 Feb 2018
Academic Discipline
Social Sciences, Psychology
Contract Type
Full Time

Psychology Programme Administrator
Location : London Waterloo
Closing Date : 26/02/2018
Employment Type : Permanent
Department : School of Health - Psychology 

This role is to provide administrative and operational support to students and staff of the psychology department within the School of Health at BPP University.


Student Administration and Support

You will be responsible for:

  • Providing proactive and accurate advice and high-quality administrative support to students and staff;
  • Collaborating with operational services (e.g. student services, exams office, library) on matters relating to students and programme administration;
  • Proficiently utilising and analysing data from BPP’s systems on programme and student-related issues and student records (e.g. progression, retention, attrition, completion);
  • Assisting and collaborating in preparing programme and cross-programme timetables and other activities;
  • Assisting with the administration of student feedback and exams and uploading results to the Academic Management System within the required timeframes;  
  • Preparing reports and providing support to School Boards, Boards of Examiners, and other committees;
  • Arranging team meetings, taking minutes and recording follow up action items;
  • Assisting with the preparation and validation of marketing material, newsletters, website, reports to accreditation bodies, programme plans and other material; and
  • Assisting on the day-to-day managing activities of the Director of Programmes and the Programme Leaders
  • Other associated tasks as directed by your line manager.

Knowledge, skills and experience required


  • Demonstrated ability to work as part of a client-focussed team in a diverse and challenging environment and to develop harmonious and collaborative working relationships with colleagues and clients.
  • Demonstrated ability to provide advice and interpretation of policy and procedures associated with programme management.
  • Proven time management and organisational skills, delivering work with a high degree of accuracy and attention to detail with minimal supervision.
  • Effective written and oral communication skills and the ability to positively discuss and agree actions with students and University staff in the provision of a professional quality service.
  • Intermediate skills in the use of MSWord and PowerPoint to prepare, proof and edit a range of written material including correspondence, reports, web pages and promotional materials.
  • A degree or equivalent professional qualification preferred, however applications from candidates with appropriate and relevant work experience or other equivalent qualifications will also be considered.


  • Experience/knowledge of the Virtual Learning Environment (VLE) management system.
  • Knowledge of online survey websites (e.g. surveymonkey) for receiving student feedback on their learning experience.