Operations Manager CAPS
Student Support Services, DVC Registrar
- Be responsible for the facilitation and delivery of quality student wellbeing services
- Located at Camperdown/Darlington Campus
- Full-time continuing
About the opportunity
This position is managed under the Head of CAPS. It is a key operational role which involves overseeing and working with unit leads, in the provision of operationally smooth efficient and relevant psychological, health and wellbeing services to students to support the goals of the University in enabling student success and the development of graduates competencies.
The position of Operations Manager contributes business management skills to the planning, setting, communicating and deploying of the clinical and operational strategies, goals and practices of the service. The position has responsibility for implementing infrastructure and operational plans and processes within the service, that are consistent within CAPS, in order to facilitate the delivery of quality student wellbeing services, risk management and engagement strategies within the broader university community and student cohort.
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Operations Manager who can demonstrate the following skills and attributes:
- effective planning, delegating, coordinating, staffing, organising, and decision making to ensure the service’s strategic and operational objectives and goals are operationally supported
- development of operational work plans to reflect the strategic priorities of the service
- building and maintaining collaborative relationships with internal stakeholders
- efficient utilisation and deployment of resources to support the execution of student counselling
- coordination and management of identified risks and compliance with University of Sydney WHS requirements.
The successful applicant will demonstrate extensive operational management experience and business acumen, obtained in a Higher Education setting or similar environment.
Student Support Services assist students’ achievement of educational goals, retention and success at University through personal, financial and instrumental support, and through encouraging development of independence and personal resilience. Student Support Services act as a point of contact for the University and Faculty regarding support for students, dealing with complex student presentations, and for advice regarding policy and procedure developments and the likely impact on student wellbeing.
Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth.We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.
We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.
How to apply
For more information on the position and University, please view the candidate information pack available from the job’s listing on the University of Sydney careers website.
All applications must be submitted via the University of Sydney careers website.
Visit sydney.edu.au/recruitment and search by the reference number to apply.
Please note: visa sponsorship is not available for this position
Closing date: 11.30 pm 21st February 2018
The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
©The University of Sydney
The University reserves the right not to proceed with any appointment.