Program Manager, Study Abroad
Manage all logistical aspects of the study abroad programs assigned. Serve as the primary contact and source of information in the Study Abroad office for each of the programs assigned, addressing issues related to specific program features. Manage admissions process: application review, admissions decisions and enrollment retention for assigned programs. Maintain and manage all communication with program participants. Advise on topics such as academics, program-specific prerequisites, visa requirements, health and safety, cultural adjustmentand on-site administration. Schedule individual advising meetings as needed. Manage the post-acceptance process: preparation of program- specific materials, forms, visa instructions and handbooks. Communicate regularly with program sites about enrollment numbers, publication edits, pre-departure and group flights. Coordinate details of any disability and mental health issues that accepted students disclose. Conduct informational and pre-departure 0meetings. Address any disciplinary issues with students (and most typically their parents) prior to departure and when necessary, rescind admissions decisions based on information provided to BUSA by the office of Judicial Affairs.Act as a liaison to non-BU study abroad advisors and work closely with academic advisors in BU colleges. In some cases, work with BU advisors on admissions decisions. Participate in recruitment efforts both on and off campus. Off-campus recruiting involves pre-visit planning, completing recruiting report and requisite follow-up. On-campus: participate in BUSAs Parent Reception during Homecoming weekend; CAS Open Houses for prospective students; Study Abroad Expo each semester; class visits and other events as required.
B.A. /B.S. or equivalent in education or related field, Masters preferred. Excellent verbal and written communication skills, high levelof self-sufficiency, excellent decision-making, organizational and interpersonal skills, strong administrative skills including proficiency in Microsoft Office and database applications, knowledge of a second language and international experience abroad strongly preferred, experience with visa processes a plus, must be able to balance competing priorities and manage work cycles that are tied to the admissions calendar and includes intense work times and minimum two to four years of related experience in higher education with emphasis onstudy abroad admissions. This position requires occasional travel and irregular hours.
Job Location BOSTON, Massachusetts, United States
Position Type Full-Time/Regular