Scholar Success Specialist, Community for Excellence Scholar Programs
Description of Work Unit
The Collaborative for Student Achievement’s mission is empowering students to create and achieve their personal and educational goals. Student Achievement is a dynamic organization that integrates the curricular and co-curricular experiences for students and creates inclusive communities that have positively impacted the academic success, retention and graduation of CSU students. The Collaborative for Student Achievement reports to both Academic Affairs and Student Affairs and is made up of the following units: Advising for Undeclared Students, Community for Excellence Scholar Programs, Key Communities, Orientation and Transition Programs, Outreach and Support Programs, and Health Professions Advising.
In all its activities, the Collaborative emphasizes and enhances students’ abilities and assets, and supports the campus priority for a diverse and supportive learning environment.
Student Achievement’s goals are to:
- Positively impact retention and graduation by providing innovative and intentional programs and services.
- Enhance learning by engaging students in curricular and co-curricular experiences.
- Support successful student transitions to and through the university.
- Provide opportunities for students and staff to create meaningful connections.
- Foster a thriving, healthy, inclusive work environment that encourages growth.
- Promote a welcoming and diverse environment in which students learn about others with backgrounds and experiences different from their own.
This position reports to the Assistant Director for the Community for Excellence Scholar Programs who oversees the university-wide Community for Excellence retention initiatives.
The Community for Excellence is an innovative and collaborative initiative at Colorado State University (CSU) that assists students who are part of CSU’s access pipeline and are recipients of an access-oriented scholarship or award program. Designed to increase success rates and decrease graduation gaps among underrepresented students, the Community for Excellence reaches into the extensive high school and community college pipeline of first-generation, limited-income, and underrepresented racial/ethnic groups to connect with students before they enroll at CSU. The honor of the award includes financial support augmented with a dedicated CSU staff member who provides information, mentorship, and support, while facilitating the students’ engagement with resources that are most critical to success.
Within the CSU community, the Community for Excellence is accomplished by co-leadership with the Access Center and the Collaborative for Student Achievement. The Access Center oversees the external partnerships and the Collaborative for Student Achievement oversees the scholar support programs, along with intensive collaboration with Admissions, the Office of Financial Aid, and Student Diversity Programs and Services for scholar identification and support. This collaboration involves developing a smooth transition between access programs and university retention programs, and coordinating across campus to provide uniform, consistent activities and requirements among designated scholarship or award programs.
The Community for Excellence Scholar Success Specialist is a full-time position responsible for supporting and mentoring Award recipients, which includes the critical areas of academic success, career development, and leadership development, while promoting student retention and graduation.
Required Job Qualifications
- Master’s Degree by start of employment or a Bachelor’s Degree and minimum of 2 years’ professional experience, including experience while a student, in student services in higher education or related field
- Experience working with students providing one-on-one and group interactions to assist in their academic success and graduation
- Demonstrated experience and commitment to diversity and inclusiveness, experience working with diverse populations across the breadth of diversity
Preferred Job Qualifications
- Evidence of involvement with college and/or high school students related to diversity and intersecting identities
- Demonstrated understanding of student development and awareness of student transition issues, including a variety of factors that could impact academic performance: social, academic, financial, health, family, and personal factors.
- Personal or professional commitment to diversity as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity outcomes.
- Comfort and effectiveness in conducting active outreach to individual students
- Demonstrated ability to facilitate student development in academic, personal, leadership, and service dimensions
- Understanding of university systems and structures and demonstrated ability to develop collaborative efforts across campus to facilitate and support student success
- Demonstrated ability to organize and implement programs focused on developing communities among students
- Demonstrated ability to build external connections with scholarship foundations, community agencies and schools, and community or junior colleges
- Strong communication skills, including interpersonal, presentation, writing and technical/computer and prior experience with database entry
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Job Duty Category Mentoring Scholars Duty/Responsibility
Serve as the primary mentor for a caseload of approximately 150-200 Community for Excellence Award recipients (Scholars) to promote student’s success by:
- Provide ongoing and developmentally appropriate support and resource referral to continuing students throughout their undergraduate career, including academic success, preparing for graduate school, leadership development, and on-campus engagement; understand and articulate the needs of all students, including first-generation students, students of color, and Pell Grant Eligible students
- Assess the academic, personal, social, and cultural needs of students and develop appropriate plans for addressing these issues
- Meetings with students regularly to promote the development of essential skills, such as time management, study strategies, and use of campus resources, and assist them in achieving their goals
- Provide proactive strategic outreach to students that may need additional support, conduct once a semester academic progress discussion and provide intentional outreach to students facing academic difficulty by getting them connected to academic resources facilitated by the student’s college/department, or meeting with the student regularly
- Provide appropriate referrals to university resources, including but not limited to Resources for Disabled Students, Student Case Management, Student Financial Services, Health Network, etc.
Percentage Of Time 75 Job Duty Category Programming and Community Building Duty/Responsibility
Community Building and Activity Planning
- Coordinate group meetings or programs, as needed, that build community amongst the Scholars of diverse backgrounds, and expose Scholars to campus and community resources and opportunities
- Serve as a liaison to strategic Community for Excellence Partners/Foundations
Fall Academic Summit:
- Assist the Assistant Director with the planning and implementation of the Fall Academic Summit
- Attend the Fall Academic Summit and facilitate the small-group portion of the event for the Scholars on your caseload
- Email and call students on your case load in advance to encourage their attendance at this required event by providing event information and/or the need to complete a make-up appointment if absent from the event
- Ensure students sign a Plan of Support.
Spring Celebration of Graduates:
- Assist the Assistant Director with the planning and implementation of the Spring Celebration of Graduates
- Attend the Celebration of Graduates
- Email and call current students and graduates in advance to encourage their attendance
- Nominate and prepare student speakers
Percentage Of Time 10 Job Duty Category Tracking/Assessment Duty/Responsibility
- Maintain accurate and detailed contact notes, and track student performance using web-hosted applications and local databases
- Assist with the development of and coordinate the collection of data related to the Community for Excellence’s goals, learning outcomes, retention goals, and students’ academic performance
Percentage Of Time 5 Job Duty Category Student Recruitment and Early Outreach Duty/Responsibility
- Assist in occasional presentations given to admitted students and their families/guests associated with the Community for Excellence Partner Programs/Schools during Admitted Student Events such as Choose CSU
- Assist in the planning, development, and implementation of occasional visits from pipeline, Partner Programs/Schools with the goal of helping students understand the combined benefit of the Community for Excellence’s financial and non-financial support
- Provide proactive, intentional, and general assistance to newly admitted students using the Community for Excellence Early Outreach Plan, which includes assisting students with admissions confirmation, financial aid applications and requirement completion, scholarship applications, on- or off-campus housing, RAM Orientation, placement exams, health insurance, immunizations, and Ram Welcome
- Occasionally travel off-campus to meet with admitted high school students to explain the Community for Excellence and talk about the benefits of the program
Percentage Of Time 5 Job Duty Category Campus Collaboration and Professional Development Duty/Responsibility
- Serve as a resource for campus Scholar Contacts who are part of the Community for Excellence Scholar Network
- Maintain strong partnerships with the Community for Excellence on-campus partners and Scholar Contacts; support on-campus retention initiatives with special focus on students from diverse communities
- Contribute to the development and implementation of a shared vision for the Community for Excellence at CSU
- Stay abreast of national best practices relative to mentoring and scholarship work
- Support the goals and values of the Community for Excellence and University by personal example
- Serve as a positive role model for students
Special Instructions to Applicants
Interested applicants must submit a cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume, and the names, e-mail addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires)
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Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.
The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.
Background Check Policy Statement
Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.