Post Graduate Diploma Coordinator

Cairns, Australia
01 Feb 2018
End of advertisement period
15 Feb 2018
Contract Type
Fixed Term
Part Time

Position Overview

The Coordinator manages the administration of the Graduate Diploma of Dental Implantology program in the College of Medicine and Dentistry in Cairns. This course will be undertaken via online delivery supported by regular clinical skills and patient treatment workshops in block-mode at the Cairns campus. The incumbent provides support and advice to the Head of Dentistry and the Senior Lecturer to plan and coordinate the delivery of the education program including development and implementation of operational procedures and management of internal and external relationships to ensure the overall objectives of the Graduate Diploma of Dental Implantology program are achieved.

The Coordinator will oversee subject and workshop coordination, examination and assessment processes, staff and student support, recruitment of patients for treatment workshops, maintenance and accuracy of information in relevant systems, learning and teaching administrative procedures, and promotional and marketing events as required.

Division of Tropical Health and Medicine

The Division of Tropical Health and Medicine encompasses human and animal health professional areas and related biomedical science disciplines. The Division has a particular focus on the health of rural, remote and Indigenous Australian communities and tropical medicine.The Colleges of the Division include:

  • Medicine and Dentistry
  • Healthcare Sciences
  • Public Health, Medical and Veterinary Sciences

College of Medicine and Dentistry

As part of the Division of Tropical Health and Medicine the College of Medicine and Dentistry promotes, fosters, supports and administers quality teaching and research at JCU in the areas of Medicine, Dentistry and Pharmacy, with a focus on the needs of rural, remote and underserved communities, tropical medicine and the health of Aboriginal peoples and Torres Strait Islanders. Working in a collaborative leadership model with the Office of the Division, the other Colleges and the Mount Isa Centre for Rural and Remote Health, the College of Medicine and Dentistry contributes to advancing the strategic agenda and to strengthening partnerships and engagement.

Organisational Charts

James Cook University

Principal Accountabilities

  1. In conjunction with the Head of Dentistry, establish and implement an annual work and staffing plan for the delivery of the Grad Dip Implantology; plan and develop clinical trainingworkshopsand implement strategies to ensure the program’seducational requirements are met.
  2. Manage the administration and delivery of the program and liaise with clinical training providers to ensure the requirements of the course are met within JCU policy and College guidelines, including provision of online learning materials and lodgement of assessment pieces through Learn JCU.
  3. Work with JCU Dental clinical and administrative staff to identify and recruit suitable patients for each of the workshops and make recommendations in relation to resources, guidelines and procedures required to support the program’s objectives in a safe learning environment for students and patients.
  4. Coordinate the clinical workshops, including assessment activities, promotional and marketing events and scheduling and logistics.
  5. Manage timely and accurate entry and maintenance of data in relevant information systems and provision of reports and analysis of that data for a range of purposes.
  6. Act as an escalation point for all complex matters in relation to administrative, technical and health and safety processes and oversee all enquiries from internal and external stakeholders, including academic staff, clinical tutors, patients, adjuncts and partner organisations.
  7. Work with the Senior Lecturer to liaise with staff and students in other locations through a range of communication modes to coordinate delivery of the program.
  8. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  9. Demonstrate a commitment to the University values.
  10. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:

Professional and Technical

Level 7

Generic Accountabilities 

There are generic responsibilities that apply to all James Cook University staff. 

  1. The Coordinator, Post Graduate Diploma is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Coordinator, Post Graduate Diploma is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
  3. The Coordinator, Post Graduate Diploma is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct. 

Special Conditions

  • It is a requirement of this position to travel to other locations in north Queensland, which may include overnight stays.
  • It is a requirement of this position to work after hours on occasion.
  • It is a requirement of this position to hold a current ‘C’ class Queensland Drivers licence.

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. Degree qualification in business administration, education or related field with at least four years subsequent relevant experience in management of clinical or educational settings or an equivalent combination of experience and/or education and/or training.
  2. Extensive knowledge of oral health service delivery in Australia with ability to liaise and negotiate effectively across the dental professionsin a range of service settings.
  3. Demonstrated negotiation and problem solving skills, sound judgment and initiative to develop solutions to complex issues.
  4. Demonstrated high-level written and oral communication skills including the ability to communicate with a diverse range of people and to develop and maintain collaborative working relationships with various stakeholders.
  5. Demonstrated well developed planning, organisational and project management skills with a proven ability to work with limited direction and achieve results when facing competing priorities.
  6. Proven computer literacy competencies including experience in the use of the Microsoft Office suite or equivalent; financial and information management systems; and electronic communication tools.


  1. Clinical experience in dentistry or medicine and an understanding of health service delivery, particularly in rural and remote Australia.
  2. Experience with the use of on-line learning and/or communications platforms and tools.
  3. Experience in the Australian Higher Education sector.