Donor Relations and Operations Coordinator

Colorado State University
Fort Collins, Colorado, United States
21 Jan 2018
End of advertisement period
18 Feb 2018
Contract Type
Full Time

Description of Work Unit

This is the best time to join Colorado State University. Over the past eight years, CSU has consistently surpassed fundraising records, doubled alumni participation in philanthropy, and closed two of the largest gifts in the university’s history. Soon after exceeding its first campaign goal of $500 million in 2012, CSU embarked on a much more ambitious path: The $1 billion “State Your Purpose – The Campaign for Colorado State University.” To date, CSU has raised more than $850 million, and with three years remaining in the campaign, yet another fundraising record will be set.

Under the leadership of CSU President Tony Frank, campus support for the Division of University Advancement has increased significantly. Faculty engagement in development is at an all-time high and cross-disciplinary fundraising models are emerging across the university. This makes the role and function of University Advancement-Development all the more critical as CSU continues on its path of fundraising excellence.

The Division of University Advancement is integral to achieving and sustaining institutional excellence through fundraising and engagement efforts. The Division has one of the leading development teams in the country and places a strong emphasis on professional and personal growth for its employees, including educational opportunities, onboarding and mentoring programs.

Fort Collins is known as “The Choice City” because of its proximity to the beautiful Rocky Mountains, excellent schools, 300+ days of sunshine yearly, thriving arts scene, eclectic shops and restaurants, and miles of walking and biking paths.

The College of Liberal Arts is the largest college at Colorado State University with over 6,800 undergraduate and graduate students in 16 departments and programs. In the College of Liberal Arts, we are driven by our passion to pursue knowledge, our intrinsic desire to create, and our dedication to engagement in our communities. We are committed to fostering the transformational power of the liberal arts to create a more humane, livable, and sustainable world. The development office cultivates and maintains meaningful relationships with alumni and friends to garner support for scholarships, research, and programs that are integral to ensuring a quality education for Liberal Arts students and advancing the College’s research, teaching, and artistry efforts. The development office works with the Dean of the College of Liberal Arts, Liberal Arts faculty and staff, and various campus partners to lead, create, and implement successful development strategies that are a framework for current and future growth.

Position Summary

The Donor Relations and Operations Coordinator is part of a holistic team of four, and will work with the development team, Director of Development, Dean of the College, and Liberal Arts academic units to build relationships and support activities that generate funds from alumni, friends, foundations, and corporations to meet College and Advancement Division goals. The DRO Coordinator will manage and continuously find ways to improve methods to support a wide-range of fundraising responsibilities. Responsibilities include development operations and logistics, special event management, and donor relations and stewardship.

The Donor Relations and Operations Coordinator in the College of Liberal Arts reports directly to the Director of Development and plays an important part to the fundraising team.

Required Job Qualifications

  • Bachelor’s Degree in Liberal Arts, Hospitality, Business, Marketing, or other related field
  • Minimum 1 year experience in a fundraising, project management, or customer service role
  • Exceptional written skills
  • Proven experience planning and executing special events
  • Ability to travel and work non-standard hours, including early mornings, evenings, and weekends.
  • A valid driver’s license or ability to obtain one and reliable transportation or access to a driver.

Preferred Job Qualifications

  • Degree in Liberal Arts, or demonstrated passion for Liberal Arts disciplines
  • Experience working in a fundraising environment
  • Exceptional verbal communication and interpersonal skills
  • Demonstrated knowledge of managing an operations budget
  • Experience working in higher education
  • Demonstrated computer proficiency (MS Outlook, Word, Excel, PowerPoint, and organizational databases)
  • Able to demonstrate strong organizational skills
  • Experience tracking multiple projects at a time while maintaining composure and positive attitude
  • Exhibit traits of good judgment, confidentiality, and discretion in communication with colleagues and constituents.
  • Exceptional ability to employ genuine interpersonal skills, work with a variety of personalities, and maintain flexible and positive attitude.
  • Proven ability to be detail minded and establish organizational/task-oriented skills and experience in tracking multiple projects in a fast-paced environment.
  • Demonstrated problem-solving skills and the ability to anticipate and address upcoming assignments and challenges.
  • Proven ability to provide efficient and effective operations and administrative oversight in an environment that requires significant discretion regarding donors’ rights and university policies.
  • Demonstrated ability to work independently and with limited supervision.

Diversity Statement

  • Personal or professional commitment to diversity as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity outcomes.

Essential Duties

Job Duty Category Development Operations Duty/Responsibility

  • Manage logistics such as accounting, schedule, travel, database and ROI reports, presentations, donor briefings, materials for alumni and donor visits, and other special initiatives as needed for the Dean, Director of Development, and development officers.
  • Oversee day-to-day supervision of student employees and interns; includes hiring, scheduling, training, and preparing annual evaluations.
  • Communicate and collaborate, on behalf of the development office and College, to a broad audience that includes donors, alumni, faculty, dean’s office staff, departmental leadership and staff, students, other Colleges, and central University Advancement staff.
  • Manage all aspects of gift administration including, but not limited to, fund agreements, new fund paperwork, gift acceptance and processing, preparation of materials for donor naming’s and electronic giving, and compliance with donor intent. Close coordination with the Colorado State University Foundation will be required.
  • Create donor profiles and meeting notes employing a strong attention to detail.
  • Maintaining all office and donor files and coordinating the flow of donor-related information with the Dean and faculty.
  • Manage database via activities such as coding event attendees, biographical updates, adding new entities, coding prospects and other data maintenance as required.
  • Provide direct support for the Director of Development, as needed.

Percentage Of Time 40 Job Duty Category Special Events Coordination and Management Duty/Responsibility

  • Responsible for maintaining the annual operations budget of $25,000 for donor events, supplies, and other operational needs.
  • Manage and implement development events, including but not limited to, annual donor brunch, Great Conversations, and Rams JD dinner; as well as events that come up throughout the year.
  • Manage all aspects of planning, budgeting, organizing, database and guest list management, mailings, event correspondence, publications, and serving as host and representative of the College and University at events.
  • Resolve problems and challenges and determine appropriate solutions.
  • Work in tandem with CSU Events on logistics, create correspondence and track response of attendees, coordinate invitations and event materials, create and maintain an event budget coordinate event space, parking, transportation, and photography.

Percentage Of Time 20 Job Duty Category Donor Relations and Stewardship Duty/Responsibility

  • Cultivate and maintain positive and collaborative relationships with all constituents including office colleagues, campus partners, donors, alumni, and event attendees.
  • Be the point person for the development office and field contact in a timely and compassionate manner.
  • Provide individual attention to donors using a keen sense of judgment and confidentiality. Ensure flow of this information and recording in Advance database.
  • Manage all aspects of CLA gift acknowledgement processes, including drafting customized thank you letters from the Dean and Director of Development; conduct stewardship calls to donors; distribute acknowledgement reports to College departments and centers for each unit’s stewardship purposes; track department and unit progress, coordinate and organize endowment reports.
  • Provide leadership in managing donor relations efforts including preparation, and stewardship needs for the prospect portfolio of the Director of Development and Dean.

Percentage Of Time 40

Application Details

Special Instructions to Applicants

References will not be contacted without prior notification of candidates.

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires)

Search Contact Laura Anderson

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.