Public Safety Operations Manager
Reports to the Director of Public Safety with responsibility for the activities of staff, development of standard operating procedures and work rules and operational functions within BUMC Public Safety Department. This includes oversight of Public Safety Operations including, but not limited to, the oversight and distribution of work assignments to Public Safety Sergeants, Officers and the Security Command and Control Center. Ensures consistent and safe delivery of services throughout the medical center. Provides immediate notification and response to disasters at and collaborates notifications to facility personnel, Directors and managers. Utilizes Boston University and Public Safety Department core values and principals as the basis for decision making and to facilitate the Departments mission. Responsible for using sound independent judgment with respect to recruiting, hiring and training new employees. Reviewing, evaluating and assessing the quality of service being delivered by the Public Safety Team, investigates complaints, takes the necessary steps to address poor work performance through corrective action and/or remedial training and addresses misconduct and continued performance issues using the disciplinary action process up to and including termination
Bachelors degree required. Management and/or Criminal Justice degree preferred. Minimum of five years of experience in corporate, medical center security or Law Enforcement, with at least three years of supervisory responsibility. Software including WordPerfect, Microsoft Word, and Excel. Knowledge of facilities management and security alarm systems. Must possess upon employment or be eligible to obtain and maintain the ability to lawfully possess a firearm for the purposes of law enforcement employment.
Job Location BOSTON, , United States
Position Type Full-Time/Regular