Coordinator, Enrollment and Student Progress

Mitcham, Australia
05 Jan 2018
End of advertisement period
22 Jan 2018
Contract Type
Full Time
  • Classification: Higher Education Officer Level 7
  • Salary Range: $81,878 - $90,855
  • Employment Type: Continuing, Full-time 
  • Position Reports to: College Operations Team Leader
  • Please Direct Application Enquiries to: Ms Annika Danielsson
  • Closing Date: 9:00 am, Monday 22 January 2018

As part of our strategic plan Making a Difference - The 2025 Agenda, Flinders University has set itself a bold vision to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

We live in an era of disruptive change and remarkable technological innovation. In order to flourish within this challenging environment, we have transformed our academic structure into six Colleges with a focus on student success and outstanding research. 

Our talented academic teams are supported by customer-centric Professional Services staff, who share our commitment to excellence.

Excited by change and driven by innovation, we invite ambitious and energetic individuals who personify our values of integrity, courage, innovation, excellence and above all, being student centred, to join our dynamic Professional Services teams to assist us in achieving our core mission of changing lives and changing the world.

Position Summary:

Working under broad direction as part of a university wide Student Administration Services (SAS) team, the Coordinator, Enrollment and Student Progress plays a key role in the provision of quality planning and operational support services for enrollment and student progress related matters at a College level.

In particular, the position is responsible for the coordination and provision of holistic and high quality enrollment and student progress support (including enrollment and course advice, credit management, exchange/study abroad support, managing student progress, assessment and examination support, prizes and awards, and completions).

The position acts as an escalation point for SAS advisors in the College service team in answering complex enquiries and providing specialised assistance and guidance, and is a key contact for both staff and students for interpretation and advice on policies and operational procedures relating to student administration services. The position also provides executive support for relevant College committees.

The position works closely with the College Operations Team Leader and as part of a highly skilled team to provide support services which are compliant with the priorities, principles and objectives underlying the University strategic goals, and assists with the ongoing review of business processes and systems for enhanced innovative business practices and an improved student experience across a range of student administration activities.

Information For Applicants:

To express your interest in a position, you are required to submit an application statement and your resume. The application statement should be no longer than 3 pages and must address the Key Position Capabilities stated in the relevant position description. You are also required to provide two work referees, preferably being your two most recent line managers.