Career Counsellor

Townsville, Australia
04 Jan 2018
End of advertisement period
24 Jan 2018
Contract Type
Fixed Term
Full Time

Position Overview

The Careers Counsellor provides high level career counselling services to prospective and current students and recent graduates of James Cook University to optimise positive career outcomes for graduates in a contemporary employment market. The incumbent supports the embedding of career development learning across the curriculum and provides advice to the university on student and graduate careers and employment related matters.

Division of Academic and Student Life

The Division of Academic and Student Life is responsible for the overall strategy in relation to learning and teaching, academic quality, student services, careers and counselling, equity and library and information services at JCU. The Division plays a critical role in working with and across the Colleges and Divisions at JCU and also works in collaboration with the Office of the Senior Deputy-Vice Chancellor in driving and meeting the University’s objectives and Strategic Intent. The Division of Academic and Student Life oversees a large component of the student experience within James Cook University.

The Division includes the Learning, Teaching and Student Engagement Directorate, Library and Information Services Directorate, and the Student Services Directorate.

Learning, Teaching and Student Engagement Directorate

The Learning, Teaching and Student Engagement Directorate supports strategic activities in learning and teaching across a range of areas for both staff and students including: staff professional development, learning technologies, pathways and transition to study, academic language and learning as well as services to ensure equity and student wellbeing.

The Directorate delivers a number of University-wide projects and programs, which support academic staff, including professional development induction programs, the delivery of the Graduate Certificate of Education (Academic Practice) and support for applications for teaching grants and awards.

Organisational Charts

James Cook University

Division of Academic and Student Life

Learning, Teaching and Student Engagement Directorate 

Principal Accountabilities

  1. Deliver high-quality career counselling and career development services to prospective, current students and recent graduates.
  2. Actively support academic staff to embed career development learning across degree programs, including experiential learning and key transition points.
  3. Develop appropriate resources, initiatives, and professional networks to support the career development needs of students in a broad range of courses, including target equity groups.
  4. Deliver co-curricular and extra-curricular career development programs and activities to increase student engagement with career development learning.
  5. Provide leadership and strategic advice to the Careers and Employment team and the University about contemporary sector-leading career development practices.
  6. Develop appropriate data collection and evaluation measures to ensure operational delivery of the Careers and Employment service is effective, evidence based and ensures best practice principles are adopted.
  7. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  8. Demonstrate a commitment to the University values and Divisional attributes.
  9. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:

Professional and Technical

Level 8

Generic Accountabilities

There are generic responsibilities that apply to all James Cook University staff.

  1. The Careers Counsellor is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of theUniversity Council and other appropriate University authorities, as in force from time to time.
  2. The Careers Counsellor is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
  3. The Careers Counsellor is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct.

Special Conditions

  • It is a requirement of this position to hold a current professional membership of a career development association such as Career Development Association of Australia (CDAA)

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. Degree with post graduate qualifications which meet eligibility for career development association professional memberships and extensive experience in high level career counselling.
  2. Demonstrated experience in high-level career counselling and career development, applying detailed knowledge to embedding career development learning across curriculum, programs and/or resource development, including for equity groups.
  3. Demonstrated high level understanding of the graduate labour market in addition to higher education options for the purposes of career counselling including developing data collection and evaluation measures to meet strategic intent.
  4. Proven ability and willingness to approach new challenges, working autonomously and within a team environment to provide collaborative and effective leadership to team members.
  5. Demonstrated well-developed written, digital literacy skills and high level oral communication and interpersonal skills, including public speaking involving development and delivery of presentations to large groups.
  6. Demonstrated ability working under pressure, dealing with a variety of tasks, conflicting priorities and multiple deadlines


  1. Experience working in a career development role in a large complex organisation, preferably in the Higher Education sector.