Head of Operations

London (GB)
£38,533 to £43,759 per annum
19 Dec 2017
End of advertisement period
21 Jan 2018
Contract Type
Full Time

Head of Operations

Development & Alumni Relations
Salary:   £38,533 to £43,759 per annum inclusive
(salary up to £47,811 for an exceptional candidate - dependent on qualifications and experience)
Closing Date:   Sunday 21 January 2018
Interview Date:   To be confirmed 
Reference:  PSS-DAR-07

We are seeking to appoint a Head of Operations to work within the Development & Alumni Relations Office (DARO).

The post holder will oversee a small team dedicated to providing critical support functions for the DARO, as well as, provide administrative support to the Director of Development & Alumni Relations. Experience of fundraising is critical to this post.

The post holder will supervise the Database Manager, Development Communications & Stewardship Officer and Prospect Researcher to ensure these independent operating functions coordinate requests to increase frontline fundraising activity.  In addition to overseeing these shared office resources, s/he will manage the department’s annual operating plan, budget, volunteer committees and support events. These central administrative duties also include responsibility for the smooth running of the department and regular liaison with other departments, faculties, centres and other offices. 

Further, the Head of Operations will define operating procedures across the whole Development office, establish and regularly report upon KPIs and performative metrics to ensure targets are being met.  Demonstrable experience of fundraising databases (ideally Raiser’s Edge/RE NXT) and financial software (ideally Agresso) is essential.

Applications should be made online via our website at Online applications will be accepted by the automated system until 10pm on the closing date.  Applications should include the names and email contacts of 2 referees who can be contacted immediately if shortlisted. Any queries regarding the application process may be addressed to quoting reference.

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as “Please see attached CV” will not be considered acceptable.

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer.

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