Senior Officer of Content and Discovery, Library, Research and Learning Resources

Ningbo, China
05 Dec 2017
End of advertisement period
20 Dec 2017
Contract Type
Full Time

Closing Date: 20 December 2017

Contract Status: Full-time

Vacancy: 1

Salary & Benefits: RMB 212, 000 to RMB 264,000 per annum before all deductions, depending on qualifications and experience

Working Location: Ningbo

Job Outline:

Reporting to the Director, Library, Research and Learning Resources (LRLR), Senior Officer of Content and Discovery’s focus is on leading the strategic development and operational management of our diverse content portfolio and delivery systems. The role holder will be responsible for developing and integrating services enabling access to scholarly resources and services. For example, to provide leadership in and management for a range of content and discovery systems for the development and delivery of the digital services required to support Library service goals and University strategic directions in learning, teaching and research. 

As a senior officer within the University Library, the role holder will demonstrate in depth knowledge of trends and emerging solutions in areas relevant to library technology and digital initiatives. This includes to provide vision and leadership to the planning, development, implementation and administration of high-quality academic collections and information technologies that support innovative academic library services.

Central to the role of Content and Discovery Manager are how to facilitate information discovery and maximise value for money from library materials. For instance, take overall charge of high quality collections development and management, from purchase to display and storage; deliver a state-of-the-art information environment, which is adapted to all user needs and modes of access.



  • First degree (or equivalent);
  • Postgraduate qualification in relevant area (or equivalent)
  • 3-year & above working experience in relevant position;
  • Excellent leadership skills and the ability to motivate and inspire a team;
  • Excellent influencing skills gained at a senior level;
  • Excellent knowledge of the information landscape and scholarly communications;
  • Outstanding management skills including project and change management;
  • Excellent oral, written and interpersonal communication skills;
  • An ability to work effectively in a team environment with colleagues from different professional backgrounds;
  • An ability to prioritise and to schedule workloads in the face of conflicting demands, within resource limitations;
  • Knowledge of national and international best practice and standards in library service provision;
  • Commitment to meeting the needs of University staff and students;
  • Good information technology skills;
  • Bi-lingual speaker (English & Chinese)
  • Considerable professional experience in a senior management capacity, including experience of providing services in support of teaching and learning and research, and strategic planning;
  • Experience of digital library and learning environment systems including repositories and learning technologies;
  • Experience of developing and implementing communication and engagement strategies and initiatives;
  • Experience of the management and direction of projects;
  • A proactive approach to service development.


  • Postgraduate qualification in library science;
  • High level expertise in operational planning and project management;
  • Ability to lead and manage change involving the implementation of new technologies;
  • Ability to develop and maintain external professional contacts and networks;
  • Have extensive experience with library systems;
  • Experience of the application of technologies to support library service delivery;
  • Experience of customer relationship management

Main Duties and Responsibilities          

1. Leadership and LRLR Strategic Development

  • Lead the strategic alignment and development of library resources and their delivery methodologies, ensuring that development responds to needs of Students and Faculties;
  • Ensure that service definitions, levels and targets are appropriate, agreed with stakeholders and that they are delivered;
  • Develop collection and its deliveries in line with the university priorities; innovating and learning from best practice elsewhere;
  • Devise and drive initiatives which improve staff - academic and research -satisfaction with the department services;
  • Lead and oversee the annual development and implementation of operational plans and their on-going review;
  • Develop and maintain frameworks to measure the success of the Section and ensure collection of data about use of content and discovery services;

2. Content and Discovery Services

  • Build, preserve, and provide access to rich and diverse collections by evidence-based collection management;
  • Develop and maintain acquisition policies to ensure process efficient, transparent and fair;
  • Manage annual budget in resources and systems to pursue best in money for value;
  • Enhance regional, national and global cooperation with universities and publishers to broaden collaboration; actively engage, influence and support university teaching, learning and research.
  • Establish the stable digital environment to support expanding modes of teaching, learning and research;
  • Follow latest technologies to keep the advance in digital library and research services;

3. Communication with academic and student bodies

  • Build up efficient communication channels to ensure collection acquisition awareness;
  • Engage with departmental library officers to keep communication successful;
  • Make sure customers consulted when new police developed.

4. Collaboration with UNUK, UNMC and other academic libraries, publishers, suppliers etc.

  • Maintaining close relationship with LRLR UNUK and Library UNMC to ensure service qualification in equivalent level;
  • Maintaining awareness of new services or policies delivered in other two campuses;
  • Build up collaborative relation with other university and academic libraries to ensure sharing resources and acquisition
  • Broaden supplier resource to secure high-quality academic and artworks resources in order to satisfy the university’s need

5. Team Leadership and Management

  • Team management efficient and productive to ensure realising the department goals;
  • Setting and reviewing goals for staff as part of the University PDPR process;
  • Acting as escalation point for issues and problems;
  • Identifying and providing for training and development needs; 
  • Implement HR processes and guidelines for managing performance including hearing any disciplinary.

6. Project Direction and Change Management

Direct and lead Library Content and Discovery projects; Steering the scope and shape of work, ensuring cross Department links are made, and that resources are prioritised in line with strategy. Oversee the management of all aspects of the project lifecycle including planning, benefits realisation and closure. This will also include input into:

  • Business case development;
  • Commissioning external consultants and temporary staff as skills and capacity dictate;
  • Facilitating agreement with senior stakeholders of project/programme scope and success criteria.

7. Others

  • Participate in training and staff development, as trainer or trainee as appropriate, to develop and foster relevant expertise and awareness for global engagement;
  • Maintain a proactive and flexible approach to delivering work objectives and assisting other members in global engagement team as and when appropriate;
  • Any other duties appropriate to the grade and role.

This job description may be subject to revision following discussion with the person appointed and forms part of the contract of employment.

How to Apply

Please send job application with the following documents before the closing date:

  1. UNNC Application Form (please download from here);
  2. Cover Letter;
  3. CV.

Please kindly note that all documents should be completed in English and in Word/ PDF format.

Late or incomplete application will not be considered to be shortlisted.

Please send application and enquiries to