Senior Business System Analyst

Brisbane, Australia
30 Nov 2017
End of advertisement period
15 Dec 2017
Contract Type
Fixed Term
Full Time

The Division of Information Technology Services (ITS) at The University of Queensland provides an information environment that supports the teaching, learning, research and engagement objectives of the University and contributes positively to the student experience and the University’s reputation, in line with our values of Service, Team, Accountability and Results.

It delivers network, systems and IT infrastructure support to the University, and application development. Also located within ITS is the internationally recognised network security group, AusCERT, which provides Internet security services throughout Australia and New Zealand. 

ITS manages core networks not only for the whole of The University of Queensland but also works with other Queensland universities to manage access to the national university network (AARNet). ITS also operates research computing infrastructure and hosts many of the University’s largest servers.

For further information visit our website

The role

The Senior Business System Analyst undertakes business analysis activities to identify, define and convert business requirements into strategic system designs for projects within the Customer Experience (CX) Program at the University of Queensland, giving consideration to ensuring wide applicability across the University. The role works closely with University stakeholders and the CX Program team to ensure effective delivery and support of services.

The person

Applicants should possess qualifications in relevant disciplines. You should also have a strong desire to collaborate with key stakeholders, successfully investgate business operational requirements, problems and opportunities. Whilst identifying solutions to improve automated and non-automated complents of new or changed processes.

The University of Queensland values diversity and inclusion.

Applications are particularly encouraged from Aboriginal and Torres Strait Islander peoples. For further information please contact our Australian Indigenous Employment Coordinator at:  

Applications are also encouraged from women.

This role is a full-time position; however flexible working arrangements may be negotiated.


This is a full-time, 12 months fixed term appointment at HEW Level 8. The remuneration package will be in the range $92,811.16 - $104,214.40 p.a., plus employer superannuation contributions of up to 9.5% (total package will be in the range $101,628.22 - $114,114.77 p.a.).

Position Description

Download File PD_Snr Business System Analyst_CX.pdf


To discuss this role please contact Brent Dacre on

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses.

For information on completing the application process click here.

Applications close: 15 Dec 2017 (11:55 PM) E. Australia Standard Time