Senior Counsellor

Sippy Downs, Australia
29 Nov 2017
End of advertisement period
11 Dec 2017
Contract Type
Full Time

Role Statement

Salary Level: Classification Level  (Salary range A$92,743 to A$105,035 gross per annum plus up to 17% employer superannuation contributions) 

Appointment: Full-time, ongoing

USC Vision

USC will be a university of international standing, a driver of capacity building in the Sunshine Coast and broader region, and an unsurpassed community asset.

University Strategic Goals

The University will be:

  1. A comprehensive university of 20,000 students by 2020;
  2. Positioned in the global tertiary education community as a top-100 university under 50 years of age; and
  3. A primary engine of capacity building in the broader Sunshine Coast region, from Brisbane to the Fraser Coast.

Overview of Student Services and Engagement

Student Services & Engagement (SSE) is part of the portfolio of the Pro Vice-Chancellor (Students) who is responsible for setting the vision and strategic direction for the student experience, student success and retention. SSE strives to provide a positive, transformational experience for all USC students and has a broad brief to deliver key initiatives and services under the USC Student Success and Retention Blueprint.  

SSE services include USC-wide face-to-face, email and telephony to provide support and advice to students about administrative and academic matters; domestic admissions; credit application processing; course and program enrollment; examination and graduation services. SSE is also responsible for student finance services, administration of scholarships and the student information system.

SSE engagement activities include student communications; first year and academic program advice; orientation and student success programs for learning engagement; support for learning; and student health, wellbeing and disability support. Reflecting USC’s values, SSE manages USC’s comprehensive program of widening participation activities with communities and schools in its broader region.  SSE strives to provide a best in sector approach for all USC students, and in doing so to develop opportunities for staff engagement and career development.

Overview of the Role

Under the broad direction of the Manager, Counselling Services the Senior Counsellor plays a key leadership role within the Student Wellbeing, Counselling Team. The Senior Counsellor works with a high degree of independence and autonomy. The Senior Counsellor, is responsible for the day to day co-ordination and provision of clinical and psychological services to students and staff. Specific responsibilities involve staff supervision, operational oversight of clinical service delivery, including management of more complex or serious clinical issues, and development and monitoring of internal operating and quality control processes to enhance students’ educational experience and engagement with the learning community at USC.

The Senior Counsellor supports the Manager as a supplementary institutional point of contact on matters pertaining to mitigation of psychosocial risk associated with mental ill-health of students, and for managing the psychosocial welfare of the University community in response to critical incidents.

The Senior Counsellor reports to the Manager of Counselling, supervises counsellors and locum counsellors, and oversees trainee counsellors on placement with the service.

The successful candidate will hold postgraduate qualifications in psychology or social work, combined with full registration as a psychologist with Australian Health Practitioner Registration Agency or membership of the Australian Association of Social Workers and extensive experience in providing professional counselling services – preferably in a higher education environment. Experience will include staff coordination in a clinical counselling setting, including monitoring and supervision of the clinical workload of staff, case-planning and regular case review processes, and the evaluation of counselling and psychotherapeutic services.

The incumbent will also demonstrate extensive experience in the management of complex clinical problems and situations requiring urgent intervention, including the ability to provide secondary consultation for complex clinical problems, undertake formal program evaluation, with the ability to clearly articulate service standards and expectations.

Contact for Further Information

Ms Alexandra Sharp

Manager, Counselling Services

Telephone: +61 7 54565301


Closing Date

Midnight, Monday 11 December 2017 

To Apply

All applicants MUST provide both a statement of claims and resume/curriculum vitae. 

Information regarding how to prepare your application and write an effective statement of claims is available on our website information for applicants

As part of your role, you may be required to travel to any one of USC's locations.

To apply please click the Apply button at top of screen.

USC values diversity, enables access and promotes inclusion.
USC strongly encourages applications from Aboriginal and Torres Strait Islander people.