Systems Support Officer

Canberra, Australia
27 Nov 2017
End of advertisement period
10 Dec 2017
Contract Type
Full Time

Classification: ANU Officer Grade 5/6 (IT)
Salary package: $68,704 - $81,030 per annum plus 17% Superannuation
Term: Full time, Continuing

We Offer:

  • Professional, collaborative and supportive work environment;
  • Excellent remuneration and benefits package including:
  • 17% Superannuation Contributions; and
  • Annual Leave Loading.
  • Generous leave entitlements.
  • Mentoring and ongoing career development

Information Technology Services (ITS) provides corporate IT services to ANU staff, students and visitors in support of achieving excellence in research, teaching and public policy. These services include network, communications, computing platforms, data storage, desktop and mobile access, enterprise systems, student learning environments, and IT security. The work of ITS is coordinated with services provided within and by University Colleges and other Service Divisions to form a cohesive, University-wide information services infrastructure.

Position overview

ITS is seeking a suitably qualified individual with a successful record of achievements, for the position of System Support Officer. This role is expected to provide applications development and support services for enterprise systems underpinning key University functions. The role will require previous experience in supporting enterprise systems as well as a solid understanding of application lifecycle management practices. Good communication and problem solving skills are also fundamental to the role.

For a confidential discussion, please contact Peter Ness, T: 02 6125 7876, E:

Closing date: 10 December 2017

Position description:  Systems Support Officer ANUO56 ITS.docx 

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on 

ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit

Application information

In order to apply for this role please make sure that you upload the following documents:

  • A statement addressing each selection criteria.
  • A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.

Applications which do not address the selection criteria may not be considered for the position.

Please note: Applications for this position will only be accepted from those with Australian residency or a valid work permit.