Head of Operations and Systems

Randwick, Australia
25 Nov 2017
End of advertisement period
10 Dec 2017
Contract Type
Full Time
  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The Division of External Relations, led by the Vice-President External Relations, is responsible for the following areas of activity:

  • Global Partnerships
  • Global Profile & Reputation
  • Future Student Recruitment
  • Service Excellence

The Service Excellence Function, led by the Director Operations is responsible for ensuring that Faculty and Divisional teams are supported appropriately, and that the External Relations Division delivers on its service promise and commitment to customer excellence, both internal and external.

About the role

  • Competitive Salary
  • Continuing
  • Full-time

The University of New South Wales is currently seeking interest from highly motivated and experienced candidates to lead the Division of External Relations’ divisional-wide operational improvement programs. The Head of Operations and Systems will be responsible for developing and delivering on major new systems and process improvement in collaboration with the Divisional leaders and other key stakeholders. The position holder will ensure that the Division adopts best practice when it comes to planning and reporting, and will also be accountable for ensuring alignment with both the UNSW and University Planning Office.

About you

To be successful in this role you will:

  • A relevant degree with relevant operational and systems improvement experience or an equivalent level of knowledge gained through any other combination of education, training and experience.
  • Demonstrated success building and maintaining strong networks in support of successful organisational outcomes.
  • Outstanding written and verbal communication skills, with demonstrated experience constructing complex reports.
  • Demonstrated success in designing and delivering strategies to improve systems performance

You should systematically address the selection criteria in your application. Please ensure that you submit your application via myUNSW, emailed applications will not be accepted.


Eduardo Larrosa, Director Operations, Division of External Relations

E: eduardo.larrosa@unsw.edu.au

T: (61 2) 9385 5616

Applications close:  Sunday, 10 December 2017