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Macquarie is the University of pioneering minds. Globally recognised as one of Australia's leading research universities, Macquarie is a place where extraordinary new possibilities come to light. We've helped people to hear, introduced wireless internet technology to the world and broken through traditional boundaries by appointing the Australia's first female vice-chancellor.
Macquarie University's central IT Department delivers a range of core services covering wired and wireless networks, infrastructure, applications, desktop support, telecommunications, design and procurement of systems, project management and business analysis services, strategic IT security, and a growing number of support and advice services (such as information and data management).
IT is striving to better align the support service to enhancement of the student and staff experience, facilitation of research and teaching collaborative activities. The IT organisational structure is designed to create a more service oriented structure, which is underpinned by best practice IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) framework. There are four key directorates as follows:
- Infrastructure & Applications
- Partnerships & Engagement
- Client Services
- Policy, Compliance & Programme Management Office (PMO).
The Partnerships & Engagement team is responsible for fostering relationships with faculties and senior stakeholders to identify and forecast IT business requirements and matching IT solutions; coordinate business change programs, and ensure training and development opportunities are provided to stakeholders to maximise the IT systems to support research, learning and teaching activities. The culture and ethos of this role is directed towards client service operating in a highly effective and responsive client focussed central service environment.
Reporting to the Director, Partnerships & Engagement, the Training Coordinator is responsible for coordinating and delivering all business systems training and development requirements and to ensure that the systems functionalities are maximised. The Training Coordinator is also responsible for producing, reviewing and updating course content and user guides.
To be considered for the position, you must submit a cover letter which addresses the criteria below and upload this and your cv as part of the application process:
- Degree qualification or significant experience with creating and delivering digital skills training.
- Experience of managing delivery across multiple formats.
- Substantive knowledge of understanding of the full training lifecycle, how to develop and evaluate training as part of larger IT projects.
- Good attention to detail and strong team working skills.
- Experience in innovative approaches to developing training courses.
- Detail oriented and comfortable organising a continuous programme of training events.
- Ability to liaise with staff across the University and externally to support the embedding of technology in research, learning and teaching.
For further information regarding this role, please view the position description below.
Hourly Rate: $47.68 + 9.5% super
Appointment Type: Casual, fixed-term (until 31 March 2018)
Specific Role Enquiries: Vince Repaci, IT Partner & Engagement Manager on firstname.lastname@example.org
General Recruitment Enquiries: Jason Abbott, HR Graduate Intern on email@example.com
Applications Close: Tuesday, 28 November 2017 at 11:55 (AEDT)
Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTI; and those from culturally and linguistically diverse backgrounds.
Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.