Director, Learning Technologies

Location
Sydney, Australia
Posted
13 Nov 2017
End of advertisement period
04 Dec 2017
Contract Type
Permanent
Hours
Full Time

Navitas is a diversified global education provider founded in 1994 that offers an extensive range of educational services for students and professionals including university programs, English language training and settlement services, creative media education, workforce education and student recruitment. Navitas provides services for over 83,000 people in 23 countries. Navitas is a public company listed on the ASX and is part of the S&P/ASX200 index.

Navitas is seeking an expert technology director who can lead the development of a learning technologies ecosystem to enable the achievement of academic and business strategies across four business units: Health Skills Australia and Government Services.This role will work closely with business and academic leaders to ensure that learning systems are efficient and effective in achieving strategic objectives, and will be driven towards continuous improvement.

Essential Criteria: 

  • Postgraduate qualification or equivalent professional experience in technology-enabled education or a related discipline
  • Demonstrable expert experience in the development, implementation and support of learning and teaching systems within a diverse institutional environment
  • Experience with effective learning technologies governance, policy and risk management
  • Ability to lead sustainable change at an organisation-wide level
  • Excellent interpersonal and communication skills to collaborate effectively with people at all levels of the organisation
  • Experience in the leadership and development of effectives teams
  • Ability to analyse and resolve complex technical and non-technical issues

Desirable:

  •  Experience leading a similar function within a tertiary educational institution that offers programs via online or blended delivery
  • Demonstrable expertise in one or all of the following: Moodle, Echo360, Sonia Placement Application, TurnItIn
  • Experience working with ITIL

As the successful candidate, you will be experienced in managing competing stakeholder priorities and interdependent systems. You will take a proactive approach in maintaining and supporting a large number of relationships across academic, IT and other support teams simultaneously to ensure that learning systems are fit for purpose. You will be a thought leader in the innovation of learning and teaching technologies, who promotes and participates in effective governance of learning technology portfolios.

For a full list of required skills and essential criteria, see the position description attached.

An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer.

For a confidential discussion regarding the position please call Dr Raffaele Marcellino, Provost, Navitas Careers & Industry Division, on + 61 490 440643. Applications must be received by 4 December 2017. To apply, please send your resume, and cover addressing the selection criteria, to Raffaele.Marcellino@navitas.com

Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.

Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply. 

1. Overview and Objectives of the Position

The Director, Learning Technologies leads the development of a learning technologies ecosystem to enable the achievement of academic and business strategies across four Australian business units: Australian College of Applied Psychology, SAE (Southern Region), Health Skills Australia and Government Services. This involves working closely with the academic and business leaders of these institutions to ensure that the learning technologies and systems are fit for purpose and aligned with orgnsational needs and priorities. 

The Director of Learning Technologies will drive improvements to the learning technology systems, services and processes across the Australian division, including the provision of the support and capability development needed to assist teaching staff to effective embed technology into their teaching.

This role is the business owner of the key learning technologies and systems across the three institutions, with responsibility for ensuring that these systems are fit for purpose, well supported and running smoothly. This includes Learning Management Systems (Moodle), Virtual Classrooms (Zoom), Video Capture (Echo 360), Plagiarism detection (Turnitin) and related technologies that link to the LMS or are part of the learning and teaching approach.The team also manages classroom a/v and provides technical support services (e.g. staff end-user computing) for some institutions. Technical development and infrastructure services are provided by the central Navitas IT and Learning Technology teams.

The priorities of the role are:

  • Focus on supporting teaching and learning and enabling strategic objectives
  • Manage competing stakeholder priorities and interdependent systems
  • Proactively maintain a large number of relationships across academic, IT and other support teams
  • Work collaboratively with IT and Learning & Teaching teams
  • Lead institution-wide projects that lead to sustainable and embedded outcomes
  • Thought leadership and Support for innovation in learning and teaching technolologies
  • Promote and participate in effective governance of the learning technologies portfolio

2. Key Relationships

This role sits within the Office of the Provost and reports directly to this position. Key relationships are:

  • Academic and business leaders across the four institutions
  • Executives and Managers in other functional areas
  • Navitas Learning & Teaching Services
  • Key contacts within the Navitas IT team
  • Careers & Industry Learning Technologies team, consisting of Learning Technology, A/V and IT Support professionals

3. Key Result Areas (Areas of Accountability and Responsibility)

Learning Technologies and Systems

Ensure that the learning and teaching technologies and systems are fit for purpose and are responsive to changing learning and teaching needs. Responsibilities include:

  • Accountability for the operation and management of learning technologies and interface with relevant systems
  • Lead the development and improvement of the learning technologies and systems in alignment with educational and business needs and considering the input from a broad range of stakeholders
  • Ensure changes to learning technologies and its systems are well supported, communicated and become embedded into business as usual processes

User support and training

Promote positive experiences for teachers and students in the use of technology, as well as provide support and capability development to embed learning technologies as core practice. Responsibilities include:

  • Oversight of the provision of technical and functional support services that assist all users to become confident and effective with learning technologies
  • Provision of a suite of support services that meet the needs of users, though multiple mechanisms such as helpdesk, how-to guides, and face to face/webinar training sessions
  • Continuous improvement to learning technologies support services through innovation and stakeholder feedback

Governance and management

Develop policies, procedures and frameworks to ensure effective decision-making and risk management relating to learning technologies and systems. Responsibilities include:

  • Recommendations on policy and implementation of procedures and guidance for learning technologies and systems
  • Participation in Navitas Learning Technologies governance bodies
  • Facilitation the development of effective planning mechanisms for learning technologies
  • Maintenance of a register of learning technologies to promote transparency and consistency of learning technologies across the division
  • Identification and mitigation of risks relating to learning technologies

Other duties

  • Perform other duties as specified from time to time commensurate with experience and seniority

4. Selection Criteria (Qualifications, Skills and Experience) Essential:

  • Postgraduate qualification or equivalent professional experience in technology-enabled education or a related discipline
  • Demonstrable expert experience in the development, implementation and support of learning and teaching systems within a diverse institutional environment
  • Experience with effective learning technologies governance, policy and risk management
  • Ability to lead sustainable change at an organisation-wide level
  • Excellent interpersonal and communication skills to collaborate effectively with people at all levels of the organisation
  • Experience in the leadership and development of effectives teams
  • Ability to analyse and resolve complex technical and non-technical issues

Desirable:

  • Experience leading a similar function within a tertiary educational institution that offers programs via online or blended delivery
  • Demonstrable expertise in one or all of the following: Moodle, Echo360, Sonia Placement Application, TurnItIn
  • Experience working with ITIL

Document version details

Issue date

November 2017

Summary of changes

Revised role

Approval

R. Marcellino

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