Work Integrated Learning Administration Officer

Melbourne, Australia
10 Nov 2017
End of advertisement period
19 Nov 2017
Contract Type
Fixed Term
Full Time
  • Convenient CBD location
  • Full time, fixed term contract to January, 2019
  • $65,155-$74,844 p.a + super

The Organisation

RMIT is a global university of technology, design and enterprise in which teaching, research and engagement are central to achieving positive impact and creating life-changing experiences for our students. The School of Global, Urban and Social Studies (GUSS) is one of RMIT's largest schools. The School's vision is to contribute to a just and sustainable world, and to deliver education, training and research in four areas of focus:

  • Criminology, legal and justice studies
  • Global studies, languages, translating and interpreting
  • Social work, youth work, community services and social policy
  • Sustainability and urban planning

The role and your responsibility

The Work Integrated Learning (WIL) Administration Officer supports first class WIL and mobility experiences for GUSS students across all programs, modes and locations in a small team. As the ideal candidate, you will be a dynamic administrator who delivers exceptional customer service and provides timely and accurate information and advice to staff, students and external clients. You will have excellent interpersonal skills and will build close working relationships with staff ranging from senior academics to professional staff colleagues. You will have exceptional problem solving skills and strong initiative.

Skills and experience required

You will bring to the role experience in working accurately with detailed information and providing high-level administrative support within a university or similar large and complex organisation. Your expertise in the provision of customer service including sound knowledge and consistent application of policy and procedures and the ability to provide appropriate advice will be critical to your success in this role. Furthermore, key to this role will be your well-developed interpersonal and problem solving skills. Your ability to build and maintain effective and productive relationships with a wide range of stakeholders, both internal and external to the University, is essential.

A tertiary qualification and/or demonstrated experience in an administrative and customer service role in a complex organisation is preferred.

Appointment to this position is subject to passing a Working with Children check.

Maternity leave cover.

To Apply

To view a position description visit and search using job reference number 558907.

Applications close on Sunday November 19th 2017.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community