Manager of Academic Operations

Kyrgyzstan (KG)
25 Oct 2017
End of advertisement period
17 Nov 2017
Contract Type
Full Time

Manager of Academic Operations
Department: The School of Arts and Sciences
Duty station: Bishkek, Kyrgyz Republic, with potential travel in the region
Deadline: 17 November 2017 (or until position is filled)

UCA Background

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of the Kyrgyz Republic, Tajikistan, and Kazakhstan, and His Highness the Aga Khan; ratified by their respective parliaments, and registered with the United Nations. The Presidents are the Patrons of the University and His Highness is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognised standard of higher education, and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. For more information:

Summary of Position

The University of Central Asia is seeking a Manger of Academic Operations to support the Dean of Arts and Sciences with strategy implementation in Bishkek, Kyrgyzstan. This involves managing projects, programs, people and systems as well as conducting research, business modeling and participating in strategic planning. This individual will work primarily with the SAS Dean’s office in areas of project management, project tracking, and project implementation including but not limited to:

Main Duties and Responsibilities

Tracking of all academic programmes and creation of operational plans to ensure School of Arts and Sciences (SAS) is on track with its academic activities on both of its undergraduate campuses including but not limited to: student recruitment activities, faculty recruitment, faculty development, faculty research and promotion/progression policies, university admissions, registrar, student counselling, university licensing, library acquisition strategy, marketing and communications strategy, CAFDP programme and other academic services of the University;

  • Support in the implementation of academic programmes (including upgrading programmes, curriculum development, all strategic and operational plans);
  • Support in the development and administration of the SAS Dean’s Office budget;
  • Responsible for process improvement activities within SAS and across departments where there is an impact on SAS;
  • Takes a lead in troubleshooting any issues related to operations of academic affairs;
  • Lead weekly status meetings to all staff/faculty in SAS;
  • Play a supervisory function overseeing all staff and faculty’s needs are being addressed (including HR issues, training and development activities etc.);
  • Oversee and lead for all hiring in SAS in collaboration with HR including development of resume criteria, hiring and onboarding processes;
  • Develop and deliver onboarding processes and programmes for all new hires in SAS (i.e. senior managers, faculty, support resources, etc.);
  • Support Naryn and Khorog campuses with procurement and campus commissioning activities for SAS;
  • Work closely with internal and external stakeholders to ensure the smooth operations of SAS; and
  • Support in the writing of Management and Board Reports related to SAS.

Required Qualifications and Experience

  • 5 or more years of experience managing operations;
  • Experience in a university and or academic setting;
  • Experience managing complex projects and managing a team from diverse backgrounds;
  • Proven leadership experience and successful delivery of programmes;
  • Experience in communicating complex information with clarity and a demonstrated high level of analytical thinking;
  • Experience of academic writing;
  • Familiarity with Central Asian secondary and post-secondary education landscape would be an asset;
  • An understanding of HR and people management would be an asset;


  • Advanced English.


  • Working with senior managers both inside and outside the organisation;
  • Strong people management skills;
  • Project management and process improvement experience;
  • Strong planning, forecasting and financial modeling skills;
  • Excellent written, oral, research, and communication skills;
  • Experience managing multiple projects and issues concurrently;
  • High levels of proficiency with MS Excel, MS PowerPoint, and MS Word;
  • Ability to work effectively with diverse teams;
  • Experience managing diverse teams;
  • Demonstrated initiative, motivation, and determination;
  • Ability to work independently and autonomously in a high-pressure environment; and
  • Strong understanding of confidentiality and handling of sensitive information.


  • Bachelor’s degree from a reputable institution in Business or Engineering
  • Master’s degree from a reputable institution in Business or Academic Administration will be an asset


The Manager of Academic Operations will:

  • Report to the Dean of Arts and Sciences and work closely with the other members of the School of Arts and Sciences

The job description is subject to change.

Candidates from the founding countries of UCA i.e Tajikistan, Kyrgyz Republic and Kazakhstan are encouraged to apply for the position.

The job description is subject to change.

How to Apply

To apply please send us Please send a cover letter, CV, and contact information for three references to by 17 November 2017. Applications will be reviewed on rolling basis. As your application e-mail subject, please write: “Manager of Academic Operations”. Only shortlisted candidates will be contacted. Review other job vacancies at: