Senior Coordinator, Fostering Success Program

Colorado State University
Fort Collins, Colorado, United States
21 Oct 2017
End of advertisement period
18 Nov 2017
Contract Type
Full Time

Description of Work Unit

The Collaborative for Student Achievement’s mission is empowering students to create and achieve their personal and educational goals. Student Achievement is a dynamic organization that integrates the curricular and co-curricular experiences for students and creates inclusive communities that have positively impacted the academic success, retention and graduation of CSU students. The Collaborative for Student Achievement reports to both Academic Affairs and Student Affairs and is made up of the following units: Advising for Undeclared Students, Community for Excellence Scholar Programs, Key Communities, Orientation and Transition Programs, Outreach and Support Programs, and Health Professions Advising. In all its activities, the Collaborative emphasizes and enhances students’ abilities and assets, and supports the campus priority for a diverse and supportive learning environment.
Student Achievement’s goals are to:

  • Positively impact retention and graduation by providing innovative and intentional programs and services.
  • Enhance learning by engaging students in curricular and co-curricular experiences.
  • Support successful student transitions to and through the university.
  • Provide opportunities for students and staff to create meaningful connections.
  • Foster a thriving, healthy, inclusive work environment that encourages growth.
  • Promote a welcoming and diverse environment in which students learn about others with backgrounds and experiences different from their own.

The Outreach and Support Programs unit within the Collaborative for Student Achievement strives to provide increased access and support for at-risk and students experiencing challenges, connecting them to appropriate campus resources and offices with the intention of helping them to remain in or regain good academic standing and ultimately to graduate from CSU. A core responsibility of the unit includes supporting and further developing the Fostering Success Program. Student support offered by the program includes administration of 5 private donor scholarship funds, an emergency housing fund, a general programming fund, and a leadership fund), assists independent students at CSU in successfully transitioning to the campus community, enhances sense of belonging, promotes a network of support and resources for students who might otherwise lack familial support and resources, and guides students to graduation. The program has grown from serving 13 students who were former foster youth to now serving over 200 students from backgrounds that include foster care, kinship care, orphan, ward of court, homelessness, emancipated, and other independent statuses.

Position Summary

The Fostering Success Program Senior Coordinator is responsible for developing and implementing the overall vision of the Fostering Success Program, administering the intervention strategies programs, resource oversight and management, collaborations with donors, community organizations, and state agencies, and supporting, mentoring, and advising Fostering Success program participants and scholarship recipients to ensure student retention and graduation. This is a full-time, twelve-month, permanent administrative professional position, including the standard university administrative professional benefits package.

This position reports to the Director of Outreach and Support.

Required Job Qualifications

  • Master’s degree in Student Affairs in Higher Education, Counseling, Social Work, Human Development and Family Services, or related field, and
  • Three years full-time, professional experience working with underrepresented college or high school students or clients in providing one-on-one and group interactions to assist in their academic success and graduation (2 years graduate school work is equivalent to 1-year professional experience)

Preferred Job Qualifications

  • Knowledge, Skills, and Abilities preferred but not mandatory
  • Demonstrated ability to develop and implement programs and services for underrepresented populations
  • Demonstrated experience working with and understanding challenges of students with backgrounds in foster care, kinship care, ward of court, unaccompanied homeless youth, emancipated minor, or other similar types of independent backgrounds
  • Knowledge of systems, processes, or State and Federal legislation related to foster care, kinship care, legal guardianship, dependent/ward of court, unaccompanied homeless youth, and/or emancipated minor statuses
  • Evidence of managing budgets effectively
  • Demonstrated ability to build external connections with donors and volunteers, scholarship foundations, community organizations, state agencies, high schools and other institutions of higher education
  • Understanding of university systems and structures and demonstrated ability to develop collaborative efforts across campus to facilitate and support student success
  • Demonstrated experience working one-on-one with individual students to overcome obstacles to their academic success and continuation in higher education
  • Demonstrated understanding of student development and awareness of student transition issues, including a variety of factors that could impact academic performance: social, academic, financial, health, family, and personal factors
  • Demonstrated effectiveness and comfort in conducting active outreach to individual students who may be reluctant to utilize campus resources
  • Demonstrated ability to facilitate student development in academic, personal, leadership, and service dimensions
  • Supervisory experience
  • Experience leading and motivating staff/volunteer teams
  • Personal or professional commitment to diversity as demonstrated by involvement with college and/or high school students related to diversity and intersecting identities
  • Ability to define and solve complex problems and demonstrated resourcefulness
  • Strong communication skills, including interpersonal, presentation, writing and technical/computer and prior experience with database entry
  • Self?motivated team player with demonstrated ability to multi?task within a fast paced work environment

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category Program Administration Duty/Responsibility

Vision and Strategic Planning – 10%

  • Develop and implement the overall visioning for the growth and development of the fairly new Fostering Success Program
  • Develop a strategic plan including learning outcomes based on needs of CSU FSP students, local, state, and national trends and best practices
  • Assess Fostering Success Program’s goals, learning outcomes, retention and graduation data, and students’ academic performance to improve program effectiveness and increase student retention and graduation rates

Program Implementation – 10%

  • Implement the overall administration of the program by leading and directing large and small scale programs and activities aimed at increasing student learning and development in areas such as academic and career readiness programs, academic success strategies, and life skills and financial literacy
  • Lead and direct large and small scale programs and activities aimed at increasing student social capital and social development through events such as FSP lunches and dinners, social gatherings and mixers, and community activities to promote and enhance student engagement and peer connections
  • Plan annual graduation celebrations and recognition events to honor FSP graduates and their achievements while also providing them with professional networking opportunities with external constituents
  • Manage and direct the Care Package Initiative; maintain and update recipient lists to include accurate delivery information; determine budget for and purchase care package contents; coordinate assembly and distribution of care packages multiple times per semester; coordinate with residence life for distribution of care packages to on-campus students and with Central Receiving for delivery of care packages to off-campus students; solicit discounted pricing for and/or donation of care package items; recruit, train, and coordinate volunteers to assist with care package assembly
  • Develop FSP marketing initiatives to promote student engagement and participation in all FSP events, activities, and opportunities by calling, emailing and meeting with students, and by posting announcements on FSP social media sites and FSP website
  • Lead FSPs participation in CSU Ram Orientations – this includes managing pre-orientation outreach efforts to assist incoming students and in-person meetings with incoming students during Orientation
  • Assure that program activities are timely, high-quality, and consistent with intended goals and philosophies of the Fostering Success Program

Budget Oversight – 10%

  • Responsible for the management and allocation of four Fostering Success Program accounts and budgets. Three of these accounts are Foundation accounts, two of which are endowed. The endowed funds total approximately $334,000 while the expendable side of these accounts total approximately $61,500.
  • Make decisions related to the allocation of the Educate Tomorrow Initiatives Fund. This fund comes from the Educate Tomorrow non-profit organization and pays for peer mentor salaries and for Educate Tomorrow Scholar awards, programs, and activities.
  • Directly engage with the purchasing process and policies outlined by Procurement Services, including all associated paperwork
  • Establish, monitor, and meet fiscal year budget projections and allocations based on program needs and available resources
  • Conduct regular budget analysis to determine the most efficient and effective use of fiscal resources.

External Relations – 10%

  • Foster collaborative partnerships with Educate Tomorrow and Charity Services Center (external nonprofit organizations) which includes establishing strong relationships with senior leadership and representatives of both organizations; negotiation of expectations, funding, requirements, and advocacy for CSU students who receive Educate Tomorrow support; and regular communication with Educate Tomorrow representatives to evaluate collaborative efforts, discuss challenges, refine partnership agreement and sharing program assessment and evaluation
  • Establish and oversee donor/community member volunteer program and student engagement opportunities in activities such as care package assembly, back to school supply collection and distribution events, student dinners, donor recognition events, mentoring initiatives, etc.
  • Build collaborative relationships with local, state, and national organizations (such as Casey Family Programs, Colorado Department of Human Services, Foster Care to Success, and others) to explore and pursue policies and initiatives to make higher education more accessible, affordable, and supportive of students with experience in foster care, homelessness, orphaned, and other independent backgrounds.
  • Conduct presentations and attend events for prospective donors and organizations to inform them of funding needs and possibilities in collaboration with University Advancement
  • Partner with Alumni Relations and University Advancement to re-engage FSP alumni after they graduate from CSU
  • Reach out to and work with high school counselors, case workers, and others to promote post-secondary education and the Fostering Success Program in particular to prospective students; assist prospective students with matriculating to CSU and in getting actively involved with FSP
  • Occasionally travel off-campus to meet with external partners

Percentage Of Time 40 Job Duty Category Student Mentoring, Advising , Support, and Intervention Strategies Duty/Responsibility

  • Development and implementation of intervention strategies
  • Serve as primary point of contact for program participants and scholarship recipients (including Educate Tomorrow) to promote and support student retention and graduation
  • Conduct proactive one-on-one outreach and intervention activities with all program participants to identify and overcome obstacles to their academic success so that they may achieve their educational goals
  • Initiate and maintain frequent contact with students to provide intensive follow up on a regular basis, discussing the student’s challenges and academic progress, assess student’s academic needs, and aid in the development and implementation of an academic success plan
  • Provide outreach and support to prospective and newly admitted FSP eligible students to assist with financial aid, housing, deposit waivers, health insurance other admission/enrollment requirements; this includes helping students to overcome barriers to matriculation
  • Provide ongoing and developmentally appropriate support and resource referral to continuing students throughout their undergraduate career, including academic success, preparing for graduate school and/or career readiness, leadership development, and on-campus engagement
  • Provide intensive one-on-one coaching, advising and support to FSP students who need assistance in accessing campus, community, state, and/or federal resources related to meeting basic needs such as affordable housing, emergency housing, food security, healthcare and/or health insurance, etc.; this includes serving as a connecting point for students with university and community resources such as Student Case Management, Health Network, Resources for Disabled Students, Office of Financial Aid, Rams Against Hunger, FSP designated emergency funds, Colorado Food Assistance Program, Larimer County Food Bank, Colorado Educational Training Vouchers, Medicaid, and/or other public assistance resources and programs
  • Support students in crisis by working with Case Management, Student Conduct Services, Residence Life staff, Academic Advisors, Office of Financial Aid, and other campus departments
  • Provide immediate and long-term outreach and advising to FSP students who stop out/drop out of CSU with a focus on helping them to return to CSU to complete their degrees.
  • Meet individually with students on academic probation; develop academic success plans and strategies to improve academic performance with each student, and provide continued mentoring and academic coaching; connect students facing academic difficulties to academic resources facilitated by the student’s college/department
  • Assess the academic, personal, social, and cultural needs of students and develop appropriate strategies and action plans for addressing these issues
  • Maintain accurate records of and detailed contact notes on student participants, and track student performance using web-hosted applications and local databases
  • Identify and implement initiatives enable FSP students to participate in high impact activities such as unpaid internships, research, study abroad, etc.
  • Research and develop a peer-to-peer and/or community mentoring program model for FSP participants
  • Serve as advocate for students when appropriate, both within department and to university community
  • Coordinate and arrange student transportation to FSP sponsored events as needed

Percentage Of Time 40 Job Duty Category Student Supervision Duty/Responsibility

  • Hire, train, evaluate, and supervise up to 5 student staff members and 1 graduate level intern/practicum student who will assist in programming, peer mentoring, and building community.
  • Develop and implement staff professional development activities, ongoing trainings, weekly team meetings, and meet weekly on an individual basis with mentors
  • Design and facilitate staff trainings – this includes identification and selection of training topics and/or presenters for staff development, and providing staff with information and training on national, regional and local educational issues impacting FSP students
  • Align with Educate Tomorrow’s national best practices for training and development of student staff including the intricacies of peer mentorship, confidentiality, and timeliness of referrals concerning sensitive situations

Percentage Of Time 15 Job Duty Category Campus Collaboration and Professional Development Duty/Responsibility

  • Maintain strong relationships with department representatives who volunteer with FSP; share campus activities and student participant progress updates with campus partners to generate support and opportunities for FSP Students
  • Serve as a resource for other professionals by providing consultation and professional development opportunities across campus and in the community to enhance understanding of campus policies and resources available to support students from FSP backgrounds
  • Participate in campus-wide committees as appropriate and serve as an ambassador for the Fostering Success Program at campus and community events
  • Stay abreast of national best practices and trends relative to FSP population of students

Departmental Responsibilities

  • Serve as an effective and contributing team member through open communication and support of co-workers as well as of OaS programs and overall office goals and priorities
  • Act as a positive representative of Outreach and Support, CASA and a positive role model for students
  • Other duties as assigned

Note: Some work occurs on evenings and weekends.

Percentage Of Time 5%

Application Details

Special Instructions to Applicants

Interested applicants must
submit a cover letter which addresses how
professional experiences align with identified
required and preferred qualifications of the
position, a current resume, and the names,
email addresses, and telephone numbers of
three (3) professional references.
References will not be contacted without
prior notification of candidates.

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires)

Search Contact Jordan Ervin

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Executive Director of Human Resources and Equal Opportunity, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.