Manager in Business Partnerships People, Talent & Culture
The Manager: Business Partnerships, People, Talent & Culture has responsibility for a team of staff delivering strategic and operational human resource advice and services in support of a Division or Portfolio. Working closely with the Pro Vice Chancellor; Directors, senior staff and managers, the Manager People Talent and Culture will lead people initiatives and drive the delivery of excellent, effective people services for the relevant Division; Institute or Portfolio Business Unit.
The University of South Australia is an enterprising and dynamic, outward-looking institution established in 1991, but built on more than 150 years of teaching, learning and research excellence of our antecedent institutions. We are South Australia’s largest university, and continue to enjoy a strong upward trajectory across a number of key indicators and global rankings - we are ranked amongst the top 3% of universities worldwide and in the top 50 international universities under 50 years of age.
Known for our strong and engaged research and our experientially-based teaching and learning, all activities are conducted in close collaboration with business, industry, government and the professions. We offer a wide range of educational choices across our four academic divisions – business; education, arts and social sciences; health sciences; and information technology, engineering and the environment. We are also home to a range of dedicated research institutes and centres, as well as co-operative research centres that - in collaboration with industry, government, university and research partners - are focused on helping to deliver practical and enduring solutions to real-world problems.
People Talent and Culture Unit:
The University is committed to building a high performing, sustainable workforce, dedicated to the provision of excellence so that we deliver on our promise to study with the best. The People Talent & Culture Unit provides strategic and operational direction to encourage best practice in support of our staff through strategy development, leadership, policy development, consultancy, coaching and advice. The People Talent & Culture Unit is comprised of the following teams:
- Recruitment and Workforce Planning
- People Development and Performance
- Workplace Strategy and Change
- Employee Relations
- Workplace Health & Safety
- Information Management
The Manager: Business Partnerships, People, Talent & Culture is part of the Partnerships’ Team which works in close collaboration with the University’s leaders and staff, providing strategic and operational human resource advice. The team support workforce planning, performance development and management and assist in managing change and case management as well as transactional people services. They work in partnership with Divisions, Institutes and business units identifying and implementing opportunities for improvement in human resource practice.
REPORTING RELATIONSHIPS AND KEY STAKEHOLDERS
This position reports to the Deputy Director: People Talent & Culture
The Manager: Business Partnerships, People, Talent & Culture will lead a team of Division/Unit focused human resource professionals and interact with specialist teams across the Unit to deliver people focused outcomes.
Key stakeholders include*:
- Executive Director: People Talent and Culture
- Pro Vice Chancellor /Directors
- Heads of Schools
- Division Managers/Executive Officers/Deputy and Associate Directors
- School Managers
- Division/Institute/Business Unit staff
- Finance team and the relevant Business Development Unit
- Union representatives
- Externally funded fellows and research groups across the Division
- Other People Talent and Culture teams
* Key stakeholders will vary if the role has responsibility for Units and Portfolios or a Division for service provision.
- Oversee all aspects of the Partnerships function at the division or portfolio level.
- Initiate, develop and implement People Talent and Culture initiatives and strategies within the Division or Portfolio and contribute to our unit initiatives across the University.
- Work closely with the Pro Vice Chancellor/ Director and the Division Manager/Executive Officer/Deputy Directors on planning and the development of the human resource capacity within the Division/Portfolio Unit through workforce planning, incorporating staff capability profiling and development and succession planning.
- . Provide strategic advice, options and support to managers and staff in relation to a wide range of people issues, for example job design, lifting staff performance and managing probation; and managing cases of staff with non-work related illness.
- Manage a broad range of highly sensitive and high risk cases by:
- Coaching managers on effective early intervention strategies
- Undertaking preliminary investigations to determine the nature of the case and options for successful resolution
- Managing risk and adverse effects to staff and the University
- Negotiating with union groups and staff representatives at the local level
- Coaching the local People Talent and Culture team in effective case management strategies.
- Support change management initiatives across the Division and work closely with specialist People Talent and Culture units to deliver successful outcomes.
- Work closely with the Recruitment Central in the recruitment and on boarding of new staff.
- Lead and manage the designated division/unit People Talent and Culture team including supervision and performance development and management. Mentor and coach the team, providing them with recommendations and support in relation to complex industrial and people matters.
- Undertake research, benchmarking and consultation to provide expert knowledge and solutions to Divisions/Schools and business units.
- Provide leadership in the development, implementation, improvement and dissemination of people, talent and culture procedures and processes and contribute to the development and review of University policies.
- Undertake regular reviews of people related business processes and identify and implement business improvement and maintain compliant records management; researching, extracting and analysing data to support performance and workforce planning and to monitor the achievement of KPIs.
- Support whole of People Talent and Culture business improvement and system initiatives and, taking leadership of projects as required and working in close collaboration with the relevant managers and staff within People, Talent & Culture.
- Build and maintain solid networks and credible working relationships with key stakeholders and staff within divisions and portfolios and our Unit, raising the profile of People, Talent & Culture
The responsibilities as specified above may be altered in accordance with the changing requirements of the position.
- Some out of hours work will be required and intra/interstate travel.
Staff must follow and apply the following:
- Core Staff Attributes
To contribute to a successful and enterprising culture at UniSA, each staff member is expected to demonstrate the following key behavioural attributes:
- Is trusted, authentic and self-aware – establishes credibility, is honest, reliable, accountable, and responsive
- Takes the initiative and delivers results – by seizing opportunities and being outcome and customer focused
- Provides solutions – through logical, creative and innovative thinking and timely, transparent and consultative decision making
- Communicates with impact – displays clarity, diplomacy, persuasiveness and sensitivity
- Leads and works well with others - displays conviction and resilience, working collaboratively, motivating others and mobilising influence.
- Health Safety & Injury Management
- Implement relevant health and safety system requirements and injury management activities in their area of responsibility, taking into account University requirements and their own local business priorities and procedures.
- Ensure that risk controls and injury management programs are effective in their work environment.
- Take action where a need for improvement is identified.
- Follow reasonable instructions, work procedures and practices to maintain the health and safety of yourself and others.
- Report all identified work place hazards and incidents.
- Performance Development and Management
Participate in the University’s Performance Development and Management process
- Demonstrated knowledge of and extensive experience in developing and delivering high quality, customer focussed people services, and the contextual application of these in relation to human resources and workforce strategy in a complex environment.
- Demonstrated experience in the development and implementation of strategies to successfully address contemporary human resources issues.
- Demonstrated high-level interpersonal skills, with proven experience in providing a strategic, credible and trusted consultancy service to a broad range of stakeholders.
- High level written and verbal communication skills, with
- attention to detail in the preparation of written materials and provision of information
- proven ability to collaboratively engage with, lead and influence key stakeholders
- proven ability to communicate clearly and confidently across all levels of the University
- significant experience in the development and facilitation of workshops / presentations to a broad range of staff, including senior staff
- experience in liaison, negotiation and conflict resolution
- an ability to communicate and engage with people from diverse cultures and nationalities.
- Demonstrated high level problem solving and analytical skills to interpret and apply policy and procedure to make specific recommendations and the ability to provide, analyse and interpret data and statistics to support workforce planning and research and prepare written reports.
- Demonstrated experience in leading a team, including performance development and management.
- Proven high level organisational skills, with a demonstrated ability to prioritise and meet tight deadlines in a complex environment characterised by multiple competing demands.
- High level research and analytical skills appropriate to problem solving, provision of advice and recommendations regarding systems improvement to senior staff.
- Knowledge and understanding of the higher education sector in Australia and of the human resources issues facing the higher education sector.
- Understanding of the University’s policy framework, and the People Talent and Culture Unit’s strategic directions, procedures and structural arrangements.
- Relevant tertiary qualifications