Coordinator in Clinical Training Support

Mackay, Australia
04 Oct 2017
End of advertisement period
29 Oct 2017
Contract Type
Fixed Term
Full Time

Position Overview

The Coordinator, Clinical Training Support assists the Manager, Regional Medical Training to coordinate the operations of the Mackay Clinical Schoolto support undergraduate and postgraduate education programs and research. These programs include thedentistry undergraduate program, the medicine undergraduate program and regional training hubs through the Rural Health Multidisciplinary Training (RHMT) Program and the General Practice training program through Generalist Medical Training (GMT).

The Coordinator supervises a team that is the first point of contact for academic staff, clinician, registrar and student enquiries, acting as an escalation point for complex enquiries, and oversees the administration of teaching, clinical training and placements, assessment, monitoring of training progress, maintenance and accuracy of information in relevant information systems, coordination of the College office and teaching infrastructure, and the provision of support for academic staff, clinicians, registrars and students.

The Coordinator works closely with the Manager, Regional Medical Training, the Clinical Dean, Directors of Clinical Training and other internal and external stakeholders to build regional medical training capacity. This includes providing support for local medical practitioners to become supervisors, assisting health services to accredit new training posts and improving the coordination of the stages of medical training, to enable students intending to practice rurally the opportunity to complete as much their medical training as possible within regional and rural north Queensland.

Division of Tropical Health and Medicine

The Division of Tropical Health and Medicine encompasses human and animal health professional areas and related biomedical science disciplines. The Division has a particular focus on the health of rural, remote and Indigenous Australian communities and tropical medicine.  The Colleges of the Division include:

  • Medicine and Dentistry
  • Healthcare Sciences
  • Public Health, Medical and Veterinary Sciences

College of Medicine and Dentistry

As part of the Division of Tropical Health and Medicine the College of Medicine and Dentistry promotes, fosters, supports and administers quality teaching and research at JCU in the areas of Medicine, Dentistry and Pharmacy, with a focus on the needs of rural, remote and underserved communities, tropical medicine and the health of Aboriginal peoples and Torres Strait Islanders. Working in a collaborative leadership model with the Office of the Division, the other Colleges and the Mount Isa Centre for Rural and Remote Health, the College of Medicine and Dentistry contributes to advancing the strategic agenda and to strengthening partnerships and engagement.

Rural Health Multidisciplinary Training Program

The Rural Health Multidisciplinary Training (RHMT) program is an initiative of the Federal Government to increase the training and placement opportunities forhealth professional students in rural and remote areas, with a view to providing them with the confidence and competence to consider a career in those areas. Within the College of Medicine and Dentistry, the RHMT program supports the activities of rural clinical schools and medicine and dentistry students on rural and remote placements. In addition, the RHMT program supports the Regional Training Hubs initiative with the aim of increasing opportunities for medical trainees (interns, junior doctors and registrars) to complete as much of their postgraduate and vocational training as possible in regional and rural areas. This initiative works closely with Directors of Clinical Training and medical education units in the Health and Hospital Services to identify more training posts and support the interns and junior doctors into regionally based registrar posts in a range of medical specialties.

Generalist Medical Training

Generalist Medical Training (GMT) is a unit within James Cook University’s College of Medicine and Dentistry that is contracted by the Australian Government Department of Health to deliver the Australian General Practice Training (AGPT) program in north western Queensland.

The AGPT program is a postgraduate vocational training program for medical graduates who are pursuing a career in the specialty of General Practice. The program provides training towards Fellowship of the Royal Australian College of General Practitioners (RACGP) and the Fellowship of the Australian College of Rural and Remote Medicine (ACRRM).

Organisational Charts

James Cook University

Division of Tropical Health and Medicine

College of Medicine and Dentistry

Principal Accountabilities

  1. Coordinate the administration of clinical training and delivery of undergraduate and postgraduate medical education programsat the Mackay Clinical School to ensure the requirements of the College’s courses are met within JCU policy and College guidelines.
  2. Supervise the clinical training support team at the Mackay Clinical School including conducting performance reviews to ensure a culture of high performance, productivity, customer service, teamwork and innovation.
  3. Respond to enquiries from staff, clinicians, registrars and students and act as an escalation point in relation to clinical training administrative processes; and coordinate effective and efficient flow of information between College locations.
  4. Assist the Manager, Regional Medical Training with administrative processes required to support Regional Medical Training Hubs program across north and west Queensland.
  5. Coordinate clinicaltraining placements including identifying placement opportunities, developing and maintaining external relationships, providing advice and support on all aspects of placements, policy and procedures and ensuring the timely and accurate entry and maintenance of clinical placement records in relevant information systems.
  6. Coordinate all aspects of the administration of teaching, assessment and examinations conducted by the Mackay Clinical School including space allocation, room bookings, once off room bookings, and resolution of conflicting scheduling demands.
  7. Assist the Manager, Regional Medical Training, to oversee the physical resources of the Mackay Clinical School,engage with external stakeholders and be the College’s representative in relation to maintenance of, and access to, facilities and services.
  8. Maintain strong working relationships with Mackay Hospital and Health Service, staff at other College locations and JCU central service providers to ensure the operational requirements of the Mackay Clinical School are met.
  9. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  10. Demonstrate a commitment to the University values.
  11. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff.  Your specific level descriptor can be found at:

Professional and Technical

Level 6

Generic Accountabilities 

There are generic responsibilities that apply to all James Cook University staff. 

  1. The Coordinator, Clinical Training Support is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Coordinator, Clinical Training Support is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
  3. The Coordinator, Clinical Training Support is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct. 

Special Conditions

  • It is a requirement of this position to travel within the Mackay region and to other College locations in Queensland which may include overnight stays.
  • It is a requirement of this position to work after hours on occasion.
  • It is a requirement of this position to hold a current ‘C’ class Queensland Drivers licence.

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. A degree with subsequent relevant experience, or an equivalent combination of relevant experience and/or education/training.
  2. Proven experience, or ability to attain proficiency, in the administration of medical education and training in clinical settings.
  3. Demonstrated well developed written and oral communication and negotiation skills withthe ability to develop and maintain collaborative working relationshipswith a range of stakeholders.
  4. Well-developed organisational and time management skills; ability to work with limited direction and achieve results when facing competing priorities.
  5. Competency in the use of information and communication technology including experience in the use of the Microsoft Office suite or equivalent, financial and information management systems and electronic communication tools.


  1. An understanding of medical training and health service delivery, particularly in rural and remote Australia.
  2. Knowledge of University teaching and administrative systems, procedures and business processes.