IS Technician

Glasgow (GB)
£22,214 - £24,983
03 Oct 2017
End of advertisement period
22 Oct 2017
Contract Type
Full Time

IS Technician

Faculty of Humanities and Social Sciences (
Staff Category    Administrative and Professional
Reference No    90612
Reports To    Desktop Support Team Leader
Grade:    5
Salary Range:    £22,214 - £24,983
Contract Type:    Open Contract
FTE:    1 (35 hours/week)
Closing Date    Sunday, 22 October 2017

The Faculty of Humanities & Social Sciences (HaSS) are looking to recruit a full-time IT technician to work within the IT support team and provide PC support to academic staff and postgraduate students.

Working both around campus and at our busy Faculty IT Helpdesk, providing support on a wide range of day-to-day IT matters, including installation of PC software and hardware, AV support, general fault finding, administering user accounts and permissions, along-with IT asset management and procurement duties.

You will have excellent communication and customer facing skills, working closely with Faculty staff to ensure IT equipment is properly supported in their teaching and research activity.  The successful applicant will also have experience of working in an IT support environment, experience of providing 1st/2nd line software and hardware support for MS Windows systems and detailed knowledge of Windows 7 / Office 2010 up to latest versions.
The successful applicant will join a team of specialists who are responsible for managing Faculty IT systems and supporting academic colleagues in the use of technology. A flexible approach to work is required, with the team providing excellent customer service that includes evening and occasional weekend support.

Application Procedure

Applicants are required to complete an application form including the name of two referees who will be contacted before interview without further permission, unless you indicate that you would prefer otherwise. Applicants should also complete the Equal Opportunities Monitoring Form.

Other Information

Further information on the application process and working at Strathclyde can be found on our website (
Informal enquiries about the post can be directed to Frazer Graham, HaSS IT Manager ( / 0141 444 8844).


Formal interviews for this post will be held on Tuesday, 31 October 2017.
Equality and Diversity.

We value diversity and welcome applications from all sections of the community.

The University currently holds a Bronze Athena SWAN award, recognising our commitment to advancing women's careers in science, technology, engineering, maths and medicine (STEMM) employment in academia.