Quality Assurance Officer

Bristol , City of Bristol (GB)
£32,548 - £36,613 per annum 
03 Oct 2017
End of advertisement period
15 Nov 2017
Contract Type
Full Time

Quality Assurance Officer 

Job number  SUPP103585 
Division/School  Estates 
Contract type  Open ended contract staff 
Working pattern  Full time 
Salary  £32,548 - £36,613 per annum 
Closing date for applications  15-Nov-2017

The Estates Division is responsible to the University for the efficient, effective and compliant provision of building and engineering services across all University buildings whether owned or leased. We provide this service across three main campuses, the Clifton Precinct Campus, Langford and Stoke Bishop. 

The Estates Division functions include Facilities Management Hard Services; Facilities Management Soft Services; Capital Projects; Sustainability; External Estates; Space & Asset Management and Estates Contracting services. This position is based within the Facilities Management team and will work with colleagues across all the Estates departments. 

The Quality Assurance Officer (QAO) will be a key member of the Estates team developing and implementing the Estates Division’s Quality Management System (QMS) programme. This role will have responsibility for implementing a Quality Assurance management system for the Estates Division to agreed service levels, in liaison with the division’s primary client stakeholders.

The role holder will work closely with the Estates Safety/Quality Manager to develop and implement a Quality Management System (QMS) accredited to ISO 9001:2015. This will include all key elements of the QMS such as Document Control; Management of Records; Auditing (QMS, Process); Corrective and Preventative Actions; Management Review and Training.

The role holder will contribute to the planning, development and improvement of departmental quality processes and procedures, making recommendations as appropriate. The role holder will also contribute to the establishment of strategic performance indicators for the division to help achieve the aims of the quality policy and divisional strategy.

The role holder will provide professional advice and feedback from quality audits on observations and non-compliances, within the guidelines of the QMS. In addition, they will develop and deliver in-house training, including induction, for all the division’s staff on QMS processes and procedures.

All queries should be directed to Sean Stephenson-McGall, Estates Safety/Quality Manager by email at please 

The University is committed to creating and sustaining a fully inclusive culture. We welcome applicants from all backgrounds and communities.   

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