Administrative Officer, Academic Statements
- Convenient CBD location
- Full-time, fixed-term position until September 2018
- $65,155 - $74,844 p.a + super
RMIT is a global university of technology, design and enterprise. Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work.
The Academic Registrar's Group (ARG) is responsible for the administrative, policy and governance activities of the University which relate to the student lifecycle. The ARG operating environment is highly complex; the University has more than 80,000 students enrolled in both vocational and Higher Education programs, at campuses in Melbourne, Europe and Vietnam, and at several offshore location in conjunction with educational and industry partners.
The Role & Your Responsibilities
The Administrative Officer is responsible for coordination key administrative tasks relating to Academic Statements and for coordinating the production of academic statements for students and schools. This role requires you to provide quality customer service, accurate information and advice to both students and RMIT staff regarding Academic Statements. This position is also responsible for the identification of data issues pertaining to academic statements including the provision of advice and assistance with resolving issues in line with University policies and procedures and suggesting process and system improvements.
Skills & Experience Required
As the successful applicant, you will have highly developed communication, interpersonal and negotiation skills. You will also have the proven ability to develop and maintain strong working relationships. Identifying and meeting internal and external client needs in a timely and effective manner through building effective relationships and co-ordinating quality responses to queries; liaising closely with other areas of the organisation will be an important aspect of this role. Proficiency in using People Soft, Microsoft Office, email and the internet with sound word processing and proof reading skills will be imperative to you success in this role.
To view a position description, please visit yourcareer.rmit.edu and search using job #558377 or for further information please contact Mirna Bitar on +61 3 9925 8725.
Applications close on Friday 22nd September 2017.
Applicants must separately address the key selection criteria as outlined in the Position Description.
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.