Student Progress Officer

2 days left

Location
Perth, Australia
Posted
08 Sep 2017
End of advertisement period
24 Sep 2017
Ref
319/2017
Contract Type
Fixed Term, Permanent
Hours
Full Time
  • STUDENT SERVICES CENTRE, ADMISSIONS
  • JOONDALUP CAMPUS
  • $61,613 to $65,829 (HEW 4)
  • 1 x FULL-TIME, ONGOING
  • 1 x FULL-TIME, FIXED-TERM, 12 MONTHS

Overview 

The Student Services Centre (SSC) is responsible for providing a wide range of services to students, staff and agencies external to the University. The Centre aims to provide a supportive environment in which students can strive to achieve their best outcomes in their studies at ECU. Student Progress Officers provide a broad range of customer-focussed advice, guidance and administrative support within Admissions and to the broader operations within the Student Services Centre.

The successful candidates will be able to demonstrate the following capabilities:

  • The ability to provide effective customer service to students, potential students and staff;
  • Technical skills in using a student/client management system or similar; 
  • Demonstrated effectiveness as a team member;
  • The ability to self-manage and demonstrate initiative in order to work with minimal supervision;
  • The ability to prioritise work tasks to meet strict deadlines.

Exposure to international admissions processes would be an advantage.

All ECU staff also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence.

Benefits & Remuneration 

These positions attract a remuneration of $61,613 to $65,829 (HEW 4) plus University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

For information on the benefits of working at ECU, please visit our Future Staff website.

Contact 

Interested applicants are welcome to contact Jayne Jones on jayne.jones@ecu.edu.au for more information.

How to Apply

In addition to your resume, please upload a cover letter (max two pages) outlining your suitability for the role in relation to the above described capabilities; ensure that clear examples are given for each capability. Please also indicate which position (fixed-term or ongoing) you are interested in.

Closing Date 

Applications close on Sunday 24 September 2017, at 11:30 pm WST.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FULFIL THESE POSITIONS.

ECU is diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds.