Operational Support Officer

Gympie, Australia
08 Sep 2017
End of advertisement period
01 Oct 2017
Contract Type
Full Time

Role Statement

Salary Level: Classification Level 5 (Salary range A$64,572 to A$72,768 gross per annum plus up to 17% employer superannuation contributions)

Appointment: Full-time, ongoing

USC Vision

USC will be a university of international standing, a driver of capacity building in the Sunshine Coast and broader region, and an unsurpassed community asset.

University Strategic Goals

The University will be:

  1. A comprehensive university of 20,000 students by 2020;
  2. Positioned in the global tertiary education community as a top-100 university under 50 years of age; and
  3. A primary engine of capacity building in the broader Sunshine Coast region, from Brisbane to the Fraser Coast.

Overview of USC Gympie

USC Gympie offers students a 5-star education, the highest-rated teaching quality for any public university in Queensland, delivered by USC's highly qualified teaching staff. Our programs have excellent graduate outcomes and the scholarships and financial support available help make university education more affordable. Preparation and bridging study makes the transition to university easy.

USC Gympie offers full degree programs in business management, marketing, commerce, accounting, nursing and education, with a selection of first year courses offered in Gympie and complete the remainder of their degree program at Sippy Downs.

Overview of the Role

The Operational Support Officer, USC Gympie (OSO), assists with the daily operations of the Gympie campus reception/student central area and provides administrative support to the Coordinator, USC Gympie. The OSO will develop and maintain local office management systems, processes and procedures and undertake a range of local administration activities including scheduling of appointments, minute taking, and ensuring that all administrative advice and information provided to future and current students and staff members (academic and professional) at the Gympie campus is consistent and accurate. The OSO will support the Coordinator, USC Gympie in the management of projects such as local events including coordination with various internal and external stakeholders, undertake the logistical support for the projects and contribute to positive relationships and the expansion of educational opportunities within the community.

The OSO is required to work collaboratively with stakeholders across the University to assist with identifying and implementing quality practice in support of students, their engagement with the University and their learning experience. The incumbent is also required to maintain a comprehensive understanding of the University structure, programs, policies and operations to undertake day-to-day activities effectively and provide accurate support and advice to the Coordinator, USC Gympie.

The successful candidate will hold a relevant degree or an equivalent combination of experience and education and will demonstrate extensive experience in a similar role within a satellite/regional office of a large organisation or education institution. They will have high level customer service skills, strong relationship management and organisational skills including the ability to liaise effectively with internal and external stakeholders to develop mutually beneficial relationships.

Previous experience working at satellite campus within the higher education sector including an understanding of the culture, operations and governance of universities will be highly regarded.

Contact for Further Information

Angeline Medland

Coordinator, USC Gympie

USC Gympie

07 5456 5801


Closing Date

Midnight, Sunday 1 October 2017

To Apply

All applicants MUST provide both a statement of claims and resume/curriculum vitae. 

Information regarding how to prepare your application and write an effective statement of claims is available on our website information for applicants

As part of your role, you may be required to travel to any one of USC's locations.

To apply please click the Apply button at top of screen.

USC values diversity, enables access and promotes inclusion.

USC strongly encourages applications from Aboriginal and Torres Strait Islander people.