Enrollment Service Advisor in Enrollment, Combined Enrollment Services

Recruiter
Boston University
Location
Boston, Massachusetts, United States
Posted
24 Aug 2017
End of advertisement period
21 Sep 2017
Ref
4997/H2317
Contract Type
Permanent
Hours
Full Time

Job Description

Provide direct customer service and counseling in person, on the telephone, and through email to students and other clients of the seven offices of Enrollment and Student Affairs. Use comprehensive knowledge of the policies and procedures of Admissions, Financial Assistance, the University Registrar, Student Employment, and the University Service Center to advise students and resolve client problems and concerns. Provide service that is personal, professional, and confidential to prospective and enrolled students, parents, families, alumni, University faculty and administrators, guidance counselors, and other internal and external groups. Process incoming daily work and handle special enrollment projects as needed.

Required Skills

Bachelors degree, excellent organization and communication skills and one to three years of experience, preferably in a university or customer service setting.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location

BOSTON, Massachusetts, United States

Position Type

Full-Time/Regular