Fire & Emergency Services Administration Program Advisor

Colorado State University
Fort Collins, Colorado, United States
20 Aug 2017
End of advertisement period
17 Sep 2017
Contract Type
Full Time

Description of Work Unit

The Department of Forest and Rangeland Stewardship at Colorado State University is interdisciplinary with programs of emphasis in forestry, fire science, fire management, natural resource policy/planning, rangeland ecology, and restoration ecology. The Department’s faculty support the Warner College of Natural Resources and the University in fulfilling the Land Grant Mission in these programmatic areas. The Department offers undergraduate majors in Forestry, Rangeland Ecology, and Natural Resources Management in addition to master of science and doctor of philosophy degrees. Faculty in the Department take advantage of great opportunities for collaboration across campus with faculty in a wide variety of programs, colleges and departments. Additional information about the department can be accessed at

Position Summary

The Academic Advisor for Fire and Emergency Services Administration (FESA) plays a critical role in undergraduate success in the Department of Forest and Rangeland Stewardship by guiding online FESA students through online bachelor’s degree completion. The primary function of the FESA Academic Advisor is to promote over all student success within the FESA program. This is done through knowledge of CSU policies; understanding of student services both on-campus and online, develop academic plans, and assist students in the transition to the online program. The FESA Academic Advisor is expected to advise students holistically, taking into account their jobs, families & other priorities that come with being a nontraditional student.

The FESA Academic Advisor also coordinates the FESA program by being the point of contact with CSU online, assisting in curriculum and course changes, maintaining the FESA website, communicating with instructors, and assessing enrollment in courses.

Minimum Qualifications

Three years of general clerical experience supporting students in an academic department.



Preferred Qualifications

The highly desired candidate will possess the following knowledge, skills, abilities, personal characteristics, and experience directly related and critical to this position:

  • Experience with online course content and delivery.
  • Experience in higher education.
  • Bachelor of Science in education or related field.
  • Four or more years advising experience.
  • Teaching experience.
  • Prioritization and organizational skills to effectively manage time and complete tasks.
  • Ability to use exceptional verbal and written communication skills to prepare professional correspondence and share information.
  • Demonstrated customer service skills.
  • Ability to collaborate and work with a variety of populations (students, instructors, staff, etc.)
  • Attention to detail.

Essential Job Duties

Job Duty Category Coordinate Duty/Responsibility

  • Attend FESA Advisory Board meetings
  • Submit proposed changes to FESA Advisory Board and relay feedback and/or make changes. When approved by Advisory Board, submit changes to FRS curriculum committee.
  • Determine student need for future content of FESA portion of the Forest and Rangeland Stewardship (FRS) website while maintaining current and up-to-date information on the website.
  • Responsible for maintenance of contact database for all FESA students.
  • Each semester, contact FESA instructors for syllabi, course evaluations, etc. and remind them of CSU policies.
  • Submit instructor pay details to WCNR HR.
  • Work with CSU Online for course development and registration as needed.

Percentage Of Time 45 Job Duty Category Supervise Duty/Responsibility

  • Supervise student employees

Percentage Of Time 5 Job Duty Category Advise Duty/Responsibility

  • Give guidance to new student in next steps, while being aware of re-admit process (deadlines, requirements, Intent to Return form, probation/Fresh Start, etc.).
  • Provide attention to potential issues of transitioning into online education.
  • Describe and guide students through transferring course work to CSU from previous institutions or academy.
  • Coordinate with Transfer Evaluation Office on transferability of National Fire Academy and lower division fire science courses.
  • Re-evaluate fire science, EMS, and paramedicine credits – submit form to Transfer Evaluation Office.
  • Work with students to develop an Academic Plan for their FESA course work, while being sensitive to student’s additional commitments, and building a plan with these other commitments in mind.
    *Develop familiarity with issues certain populations of students may face (non-traditional students, first generation college students, etc.) and incorporate this perspective into developmental advising approaches.
  • Proactive outreach and tracking all attention to data and patterns of success/difficulty.
  • Continually track and measure progress of individual students through graduation.
  • Develop connections to CSU Online resources and opportunities that will possibly benefit students.
  • Gain and utilize a solid understanding of the nature of university policies and processes as well as a solid understanding of student needs in order to create outreach strategies that accurately and optimally achieve student’s goals.
  • Interpret and provide rationale for institutional policies, procedures, and requirements.
  • Inform students of current deadlines, requirements, proper form submission.
  • Understand the similarities and differences between CSU Online and CSU campus students and resolve obstacles for each while understanding the policies, procedures, and resources for all students.
  • Treat each student as an individual, understanding each student’s path to degree attainment may be different.

Percentage Of Time 50

Application Details

Special Instructions to Applicants


  • Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
  • The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.


  • If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
    • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
    • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
    • Positions requiring a degree or if using education as a substitution for work experience (eg: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.


  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
  • Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
    **Please see the Required Documents section of the posting.


  • The selection process for State Classified positions may include an exam(s), which requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
  • Pertinent updates to your Application status can be obtained by logging into your application account at


Conditions of Employment

Pre-employment Criminal Background Check (required for new hires)

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.