Training and Support Officer

Brisbane, Australia
10 Aug 2017
End of advertisement period
23 Aug 2017
Contract Type
Fixed Term
Full Time

Finance and Business Services

UQ Finance is responsible for the enabling achievement of the University's strategic ambitions by securing UQ's financial future through expert advice, systems and support. In delivering on this, the Finance function will value professionalism and accountability. Our approach is to treat everyone with respect and to work collaboratively to deliver excellent service.

The key specialist service areas of Finance are:

  • Corporate Finance
  • Financial Planning and Analysis
  • Procurement
  • Financial Operations including Accounts Payable, Collections and Receivables, and Client Support Services
  • Professional Services teams - Advisory and Transactional Services

Finance at UQ operates within a devolved environment with Finance staff located in Professional Services teams in Faculties, Research Institutes and Central Divisions supported by Finance specialist service teams. The position is part of the Collections and Receivables stream within the Financial Operations team for Finance.

The role

The Training and Support Officer is to provide support to the Senior Training and Support Officer in the management of Finance and Business Services Helpdesk support, training and communications functions to the wider University Community.  You will be responsible for the day to day running of the Finance and Business Services Helpdesk and will assist in the preparation and delivery of support, training and communications documentation.

The person

Applicants should possess a relevant degree or diploma and/or substantial work experience in an administrative support field.  You should also have demonstrated high level interpersonal and communications skills, as well as excellent client service skills with the ability to communicate effectively and convincingly with people from a wide variety of backgrounds.  Advanced analytical and problem-solving skills are also critical to the role.


This is a full-time, fixed-term appointment for 6 months at HEW Level 6. The remuneration package will be in the range $74,207 - $79,965 p.a., plus employer superannuation contributions of up to 9.5% (total package will be in the range $81,257 - $87,561 p.a.).

Position Description

Training Support Officer PD.pdf


To discuss this role please contact Clyne Roche, Manager, Client Support Services on +61 7 334 67686 or

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: cover letter, resume and statement addressing the selection criteria. 

For information on completing the application process click here.