Clinical Training Support Coordinator

Atherton, Australia
10 Aug 2017
End of advertisement period
23 Aug 2017
Contract Type
Fixed Term
Full Time

Position Overview

The Clinical Training Support Coordinator supports the Team Leader, Clinical Training to coordinate the operations of the College of Medicine and Dentistry in Atherton including subject coordination and timetabling, coordination of the College office and teaching infrastructure, supervision of administrative staff and the provision of academic staff and student support.

The incumbent will supervise a team that is the first point of contact for all Academic staff, clinicians and student enquiries, acting as an escalation point for complex enquiries and overseeing administrative processes that enable the teaching and learning agenda.

Division of Tropical Health and Medicine

The Division of Tropical Health and Medicine encompasses human and animal health professional areas and related biomedical science disciplines. The Division has a particular focus on the health of rural, remote and Indigenous Australian communities and tropical medicine. The Colleges of the Division include:

  • Medicine and Dentistry
  • Healthcare Sciences
  • Public Health, Medical and Veterinary Sciences

College of Medicine and Dentistry

As part of the Division of Tropical Health and Medicine the College of Medicine and Dentistry promotes, fosters, supports and administers quality teaching and research at JCU in the areas of Medicine, Dentistry and Pharmacy, with a focus on the needs of rural, remote and underserved communities, tropical medicine and the health of Aboriginal peoples and Torres Strait Islanders. Working in a collaborative leadership model with the Office of the Division, the other Colleges and the Mount Isa Centre for Rural and Remote Health, the College of Medicine and Dentistry contributes to advancing the strategic agenda and to strengthening partnerships and engagement.

Organisational Charts

James Cook University

Division of Tropical Health and Medicine

College of Medicine and Dentistry

Principal Accountabilities

  1. Coordinate the administration of clinical placements and delivery of the MBBS education program to ensure the requirements of the College’s courses are met within JCU policy and College guidelines.
  2. Supervise the clinical training support team including conducting performance reviews to ensure a culture of high performance, productivity, customer service, teamwork and innovation.
  3. Respond to enquiries from staff, clinicians and students and act as an escalation point in relation to clinical placement administrative processes; and coordinate effective and efficient flow of information between College locations.
  4. Coordinate student placements in clinical rotations including identifying student placement opportunities, developing and maintaining external relationships, providing advice and support on all aspects of student placements, policy and procedures and ensuring the timely and accurate entry and maintenance of clinical placement records in relevant information systems.
  5. Coordinate all aspects of the administration of assessment and examinations.
  6. Oversee timetabling coordination including space allocation, room bookings, once off room bookings, and resolution of conflicting scheduling demands.
  7. Work with the Team Leader, Clinical Training, to oversee the physical resources of the College of Medicine and Dentistry in Atherton,engage with external stakeholders and be the College’s representative within the Atherton Hospital in relation to maintenance of, and access to, facilities and services.
  8. Maintain strong working relationships with Cairns and Hinterland Hospital and Health Service, staff at other College locations and JCU central service providers to ensure the operational requirements of the College of Medicine and Dentistry in Atherton are met.
  9. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  10. Demonstrate a commitment to the University values.
  11. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:

Professional and Technical

Level 6

Generic Accountabilities 

There are generic responsibilities that apply to all James Cook University staff. 

  1. The Clinical Training Support Coordinator is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Clinical Training Support Coordinator is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
  3. The Clinical Training Support Coordinator is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct

Special Conditions

  • It is a requirement of this position to hold an ‘C’ Class Queensland driver’s licence.
  • It is a requirement of this position to travel within Atherton and to other College locations in North Queensland which may include overnight stays.
  • It is a requirement of this position to work after hours on occasion.

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. A degree with subsequent relevant experience, or an equivalent combination of relevant experience and/or education/training.
  2. Proven experience, or ability to attain proficiency, in the administration of medical education and training in clinical settings.
  3. Demonstrated well developed written and oral communication and negotiation skills with the ability to develop and maintain collaborative working relationships with a range of stakeholders.
  4. Well developed organisational and time management skills; ability to work with limited direction and achieve results when facing competing priorities.
  5. Competency in the use of information and communication technology including experience in the use of the Microsoft Office suite or equivalent, financial and information management systems and electronic communication tools.


  1. Knowledge of James Cook University teaching and administrative systems, procedures and business processes.
  2. An understanding of the health system and health service delivery, particularly in North Queensland.