Student Account Specialist

Recruiter
Boston University
Location
Boston, Massachusetts, United States
Posted
05 Aug 2017
End of advertisement period
02 Sep 2017
Ref
4921/H0417
Contract Type
Permanent
Hours
Full Time

Tracking Code 4921/H0417

Job Description

Assist, analyze and implement appropriate solutions for students, parents, and other University offices for questions and problems regarding student accounts. Process all inquiries, interpret and resolve account problems, and complete student account settlement through advising on many with complex financial, academic, and extremely personal problems with confidential information. Responsible for processing student account payments, including cash, check, and credit card payments and the daily balancing of a cash drawer.

Required Skills

Requires: B.A./B.S., strong analytical, communication and interpersonal skills and one to three years of experience, preferably in a customer service environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location BOSTON, Massachusetts, United States

Position Type Full-Time/Regular