Student Hub Advisor

London, United Kingdom
01 Aug 2017
End of advertisement period
18 Aug 2017
Contract Type
Fixed Term
Full Time

Salary: £21,000-25,000
Status: Fixed - term contract
Location: Greenwich Campus with flexibility to work across our other campuses
Application deadline: 18 August 2017

About the Role

We have an excellent opportunity for an enthusiastic individual to join our growing Student Services Hub in the role of Student Hub Advisor.  This will be a maternity cover until February 2018.

The Student Hub Advisor will be responsible for providing accurate information, advice and guidance on wellbeing, finance, procedures and policies as well as responding to general course related enquiries. As Student Hub Advisor you will be responsible resolving queries and being part of a welcoming team. Your day-to-day responsibilities will also include answering queries from students and staff, identifying student needs and addressing urgency and priority needs. You will be expected to work with frontline student support colleagues to facilitate smooth cross divisional working and an integrated student experience. In addition, you will work closely with your team to contribute to the continuous improvement of service delivery and internal processes and practices.

To be successful you will be degree qualified or be able to demonstrate your experience in a Further or Higher Education setting or similar role. You will possess excellent written and oral communication, interpersonal skills and an awareness and appreciation for cultural diversity and widening access, along with the ability to deal sensitively and confidentially with students. You will be solutions focused; highly organised and have the adaptability to deliver an outstanding service in a busy and rapidly changing environment.

How to Apply

To express your interest in this position view the Job description below and submit your completed application form (link below) via email to quoting your Name followed by Student Hub Advisor in the subject line.

Application form

GSM London are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Please note, you must have the Right to Work in the UK (without Employer sponsorship) to be considered for this role.

Only successful candidates will be contacted for an interview.