Student Hub Team Leader

London, England, United Kingdom
20 Jul 2017
End of advertisement period
14 Aug 2017
Contract Type
Full Time

Salary: £28,000.00 - £32,000.00 per annum, depending on experience
Status: Permanent, Full-Time, 37.5 hours per week 
Location: Greenwich and Greenford Campus - please see below for details
Application deadline: 14 August 2017

About the role

We have an excellent opportunity for an enthusiastic individual to join our growing Student Services Hub in the role of Student Hub Team Leader (Finance Specialist). GSM London is committed to enhancing the student experience, enabling their success and providing the highest possible levels of support. In order to achieve this, we have redesigned our Student Services Hub and we are expanding our team. 

We are seeking a Student Hub Team Leader (Finance Specialist) to work within our Student Services team, supporting and developing the information, advice and guidance throughout the student journey. You will work collaboratively with colleagues within a fast moving environment: working independently with your team on smaller scale projects as well working on larger cross-college initiatives. You will be responsible for undertaking a range of student facing projects; managing communications on GSM London’s digital platforms and reporting on the effectiveness of services.

The Finance team have also recently gone through a restructure and a Team Leader with experience in the Student Finance England application process, new student admissions, and funding assistance options available to students is being sought after in order to improve our current practices are improved. We are also looking to start offering budgeting advice to our students and this role would be responsible for training staff and implementing these changes.

You will have experience of delivering services within the Further or Higher Education sector or similar environment. An understanding of student unions, institutional reviews and quality systems will be highly regarded. This role would suit a candidate who is highly organised, experienced in dealing customers from diverse cultural and socio-economic backgrounds, creative and innovative with an inclusive style of working.

To be successful you will be degree qualified or be able to demonstrate your experience in a Further or Higher Education setting. You will possess excellent written and oral communication skills, interpersonal skills and stakeholder management ability along with strong organisational skills. Your initiative and enthusiasm will see you develop and propose innovative ideas and solutions.

How to apply

To apply for this position please submit your completed application form below via email to quoting Student Hub Team Leader (Finance Specialist) in the subject line. 

Application form

Details regarding location: Greenwich and Greenford Campus (over 50% of the time based in Greenwich with the rest being based in Greenford)

You must have the Right to Work in the UK to be eligible to apply for this role.

Applications should address the selection criteria under the knowledge, skill and experience requirements section of the Job description.

Job description

Job Description

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