Student Hub Team Leader
About the role
We have an excellent opportunity for an enthusiastic individual to join our growing Student Services Hub in the role of Student Hub Team Leader. GSM London is committed to enhancing the student experience, enabling their success and providing the highest possible levels of support. In order to achieve this, we have redesigned our Student Services Hub and we are expanding our team.
We are seeking two Student Hub Team Leaders to work within our Student Services team, supporting and developing the information, advice and guidance throughout the student journey. You will work collaboratively with colleagues within a fast moving environment: working independently with your team on smaller scale projects as well working on larger cross college initiatives. You will be responsible for undertaking a range of student facing projects; managing communications on GSM London’s digital platforms and reporting on the effectiveness of services.
You will have experience of delivering services within the Further or Higher Education sector or similar environment. An understanding of student unions, institutional reviews and quality systems will be highly regarded. This role would suit a candidate who is highly organised, experienced in dealing customers from diverse cultural and socio-economic backgrounds, creative and innovative with an inclusive style of working.
To be successful you will be degree qualified or be able to demonstrate your experience in a Further or Higher Education setting. You will possess excellent written and oral communication skills, interpersonal skills and stakeholder management ability along with strong organisational skills. Your initiative and enthusiasm will see you develop and propose innovative ideas and solutions.
Further details about the role can be found in the Job Description below.
How to apply
To apply for this position please submit your completed application form below via email to firstname.lastname@example.org quoting Student Hub Team Leader in the subject line. Please specify if Greenwich or Greenford is your preferred location.
Applicants must include a completed application form addressing the selection criteria under the knowledge, skill and experience requirements section of the Job description. GSM London reserve the right to remove the advert for this role as required.
GSM London are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Please note you must have the Right to Work in the UK (without Employer sponsorship) to be considered for this role.
Only successful candidates will be contacted for an interview.
About GSM London
This is an exciting time for GSM London. Founded in 1973 and formerly known as the Greenwich School of Management, we are one of the UK’s largest independent for-profit HE providers and one of a few private providers to have passed QAA Institutional Review. With 2 campus locations in London and over 6,000 students, we are committed to widening access to enabling social mobility through our focus on strengths based learning and employability. Working closely with our validating partner, the University of Plymouth, who are supportive of our ambitious growth plans, we are building organisational capability to take us forward as we seek to attain degree awarding powers and university status.