Academic Services Officer in VE Programs

Melbourne, Australia
07 Jul 2017
End of advertisement period
20 Jul 2017
Academic Discipline
Social Sciences, Education
Contract Type
Full Time
  • Convenient CBD location
  • Full time, continuing position
  • $65,155-$74,844 p.a + 17% super

The Organisation

RMIT is a global university of technology, design and enterprise in which teaching, research and engagement are central to achieving positive impact and creating life-changing experiences for our students. Dating back to the foundation of RMIT as the Working Man's College in 1887, the School of Art delivers programs ranging from vocational education certificates through to PhDs covering the full range of art specialisations, including Art Theory and History, Photography, Drawing, Painting, Printmaking, Ceramics, Gold and Silversmithing, Sculpture, Sound, Media Arts, Arts Management, Public Art and Visual Arts.

The role and your responsibilities

The Academic Services Officer (VE programs) is responsible for providing efficient and effective student and academic services to support the student life cycle. The incumbent operates within a team and will be assigned specific programs and or sector (HE or VE) responsibilities to be determined through the annual work planning process. The role has a strong customer service orientation and is expected to work closely with academic and professional staff in the School. The incumbent will also be an active participant in School service improvement initiatives.

Skills and experience required

The ideal candidate will have relevant experience in working accurately with detailed information and providing high-level administrative support in a university environment or similar large and complex organisation. Your expertise in the provision of quality customer service, including sound knowledge and consistent application of relevant University policy and procedures and the ability to provide advice will be critical to success in this role. Furthermore, key to this role will be your well-developed interpersonal and problem-solving skills, with the ability to take the initiative in identifying and pursuing opportunities to improve existing practices and services. Your ability to build and maintain effective and productive relationships with a wide range of groups will be essential.

A tertiary qualification and/or equivalent combination of knowledge, experience and education/training is required. The position may be required to work outside normal business hours from time to time. Appointment to this position is subject to passing a Working with Children check.

To Apply

For further information please contact Rachael Alexander on +61 3 9925 2215 or visit and search using job reference number #557748

Applications close 20th July, 2017. Applicants are requested to separately address the key selection criteria as outlined in the Position Description.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.